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Dispatcher
Dispatcher-February 2024
Fresno
Feb 11, 2026
About Dispatcher

  Our associates celebrate lives. We celebrate our associates.

  Consider the possibilities of joining a Great Place to Work!

  Schedules resources and automotive equipment relating to daily operations in support of a funeral home and/or care center. Ensures that adequate coverage is available and scheduled to provide a superior service to client family, while maximizing the full potential use of company human and physical resources in accordance with established budgetary standards.

  JOB RESPONSIBILITIES

  Dispatching/Paperwork

  Provides consistent support by dispatching resources to meet the needs of client families

  Receives first call information and initiates the resources required for dispatch

  Processes removal paperwork

  Assists with recording keeping of embalming documentation as required

  Ensures that vehicles and associates are dispatched in accordance with company standards. Dispatch services may include:

  Removals

  Visitations

  Transfers of casketed decedent and/or remains to final dispositions

  Decedent memorial services

  Scheduling

  Schedules activities for both the internal staff as well as market locations

  Schedules the dispatch of vehicles and associates to ensure that services are provided as scheduled; services may include:

  Removals

  Visitations

  Transfers of casketed decedent and/or remains to final dispositions

  Decedent memorial services

  Maintains in-house scheduling of location resources

  Schedules sufficient resources to meet market commitments

  Customer Service

  Demonstrates a commitment to internal and external customer service while serving the Company’s families exceptionally well

  Builds and maintains strong relationships by promoting a team atmosphere

  Communicates with location associates, including directors, managers and other staff members to mitigate confusion and misunderstanding

  Leads by example while staying engaged and supportive of company initiatives

  Manage Inventory (Location specific)

  Takes and places orders for necessary supplies

  Manages inventory for caskets and cremation containers for the market, including receiving requests and making orders, as required

  Order additional general supplies at the direction of the location management.

  Performs other duties as directed by management

  MINIMUM REQUIREMENTS

  Education

  High school diploma or GED equivalentLicenses

  Current valid driver’s license may be requiredExperience

  Minimum of six (6) months scheduling or logistics experienceKnowledge, Skills and Abilities

  Knowledge of the company’s service promise, services, capabilities, policies procedures and practices to effectively manage various location needs

  Ability to resolve issues in accordance with company goals and objectives

  Excellent communication skills and interpersonal skills

  Ability to prioritize and organize effectively with a keen sense to detail

  Ability to work in a fast paced, high pressure environment

  Ability to multi-task using multiple software programs simultaneously

  Ability to communicate with associates, customers, supplies in person or by phone

  Solid knowledge of computers, MS Office, e-mail, internet and other software required or willingness to learn

  Good driving record

  Compensation:

  Salary: $19.35/hr.- $25.05/hr.

  Benefits: Part-time associates working an average 20 hours a week may be eligible for 401(k).

  Postal Code: 93721

  Category (Portal Searching): Operations

  Job Location: US-CA - Fresno

  Job Profile ID: F00211

  Time Type: Part time

  Location Name: Lisle Funeral Home

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