Disney store and shopDisney are the retail merchandising arms of Disney Parks, Experiences and Products, the business segment of The Walt Disney Company (NYSE:DIS) and its affiliates that extends The Walt Disney Company’s brands to merchandise. Disney store and shopDisney is owned and operated by Disney in North America, Europe, Japan and China. Disney store and shopDisney carry high-quality products and books, including exclusive product lines that support and promote key entertainment initiatives and characters from Disney, Pixar, Star Wars, Marvel and National Geographic. shopDisney.com is the U.S. ecommerce destination for guests of all ages, offering a curated selection of products, global collections and collaborations from Disney and licensees, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world’s largest and most successful entertainment companies. There are currently Disney store locations in North America, Japan, China and Europe, plus online stores www.shopdisney.co.uk, www.shopdisney.de, www.shopdisney.es,www.shopdisney.fr, www.shopdisney.it, and www.disneystore.co.jp. For more information, please follow us at: www.facebook.com/shopDisney, www.instagram.com/shopDisney and www.twitter.com/shopDisney

　　Responsibilities :

　　The Cast Member’s primary responsibility is to ensure our Guests have “The Best Retail Experience in the World”. This is done by engaging and providing Guests with an Entertaining and Magical experience. This is a part time, non-exempt role.

　　Performs scripted and non-scripted events for Guests

　　Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”

　　Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestions

　　Contributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experience

　　Assists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.com

　　Consistently treats all Guests and Cast Members with respect and contributes to a positive work environment

　　Takes a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeeping

　　Performs cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest Service

　　Participates in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the business

　　Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct

　　Promotes and maintains a safe working and shopping environment

　　Engages children at their level allowing them to become part of the story

　　Takes a proactive role in maintaining Disney brand standards in Guest engagement, visual standards and housekeeping

　　Drives Store results by suggesting additional items to Guests to meet their needs

　　Ability to demonstrate strong Guest-focused engagement on and off the sales floor

　　Demonstrated success working as a member of a team

　　Ability to receive feedback and take action when appropriate

　　Must maintain a professional appearance and meet Disney Store grooming guidelines

　　Basic Qualifications :

　　Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder

　　Available to work a flexible schedule that meets the needs of the business including overnights, evenings, holidays, weekends and call-in shifts (if permitted). Must be available a minimum of two (2) shifts Monday through Friday and have weekend availability that meets the needs of the Store’s business

　　Must be able to submit verification of legal right to work in the United States

　　Must be at least 18 years of age

　　Preferred Qualifications:

　　Previous experience in retail or the service industry

　　Ability to speak fluently in another language in addition to English

　　Comfortable storytelling in front of large groups of people

　　Required Education :

　　High School Diploma or equivalentJob ID: 1166847BR

　　Location: Lancaster,Pennsylvania

　　Job Posting Company: "Disney Store"

　　The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [email protected] with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.