General Summary:
Under the direction of the Medical Director, Precision Medicine Program (PMP), provides overall management of the system wide program, which encompasses finances, human resources, program/business development, strategic planning, regulatory compliance, research and education, and other fiscal and administrative roles in the department. The Director will be expected to develop, implement, monitor, and lead an innovative vision in creating a nationally recognized Precision Medicine Program. This position requires the full understanding and active participation in fulfilling the mission of Henry Ford Health. It is expected the employee demonstrates behavior consistent with the core values and supports the Henry Ford Health strategic plan.
The incumbent demonstrates an exceptional level of integrity, judgment, trust and confidentiality; and presents a balanced perspective across all stakeholders. This individual models ethical, motivational, and collaborative behaviors; and demonstrates a focused, goal oriented, yet collaborative management style that balances a sense of urgency to achieve goals with sensitivity to organizational culture.
The Director, PMP is responsible for four primary functions:
Development of System wide Precision Medicine Program
Providing effective senior administrative and fiscal oversight of all Precision Medicine Program Activities, including informatics interfaces, procurement of human specimens for DNA sequencing/analysis, clinical pathways and treatment choices, research and education efforts, marketing activities, vendor and payer relationships, and programmatic growth.
Collaborating with multiple stakeholder groups across the system in matrix fashion to ensure success of program.
Conducting strategic/action planning to grow the PMP, create additional revenue opportunities, and implement programs to ensure long term success of the program.
Principal Duties and Responsibilities:
In conjunction with the Medical Director, Precision Medicine, sets a strategic vision for the Program, and is responsible for the development and continual improvement of the PMP’s infrastructure and processes.
Lead executive with full accountability of the new PMP, including operations from Phase I (implementation), to Phase II (Epic Integration), to Phase III (Integration with a system wide Clinical Trials Management System), to ongoing operations and performance improvement and externally facing selling of the PMP benefits and clinical outcomes improvement opportunities for external/loosely aligned physician practices, systems, and hospitals.
Identifies resource requirements and external partnership needs for all PMP initiatives, prioritizes work in alignment with Henry Ford Health objectives, manages the budget, recruitment, personnel, and allocates resources accordingly.
Management of all financial lines of PMP, including clinical, teaching, and endowments. Provide, review, and analyze the clinical practice finances of the department. Develop methods to monitor and manage appropriate business activity performance, including billing and charge capture strategies, to maximize reimbursement functions. Supervise budget development. Develop and implement the annual budget. Design and produce various reports and analyses.
Work closely with senior and support staff in the preparation of staff job descriptions for new hires and restructure current job descriptions for upgrading of applicable positions as needed. Ensure that all payroll is completed in full and accurate manner. Orient all new employees. Develop new administrative policies and procedures as needed.
Conduct self in an exemplary fashion to achieve goals and set example for others within. Establish communication channels with staff and faculty to ensure that they receive information on internal and external issues which affect the operations of assigned areas.
Address patient complaints and ensure prompt resolution of their concerns. Monitor and manage patient satisfaction results and develop and implement corrective actions as needed.
With the Medical Director, allocate services and resources within the department to develop efficiencies, improve and maintain the services of the assigned areas and to ensure profitability.
In conjunction and coordination with the HFH Pathology, Performance Analytics (Enterprise Data Warehouse) Departments, where appropriate, and external vendors, provides leadership and administrative support for multiple informatics interfaces, including action planning, training, implementing, and metric refinement. Ensures alignment across System to achieve informatics goals and objectives of the PMP. PMP Director is expected to interface extensively with the HF Cancer Quality & Finance Committee leadership team in order to integrate PMP related metrics into the HF Cancer disease type quality and finance dashboard. This work will have significant implications on future service line dashboards developed system wide.
Is responsible for collaborating with leaders in departments across the health system, HFMG, Pathology, Henry Ford Hospital, HFH regional hospitals, and Analytics (Enterprise Data Warehouse) and System, to stay apprised of all current work, and to execute on all PMP objectives.
As the PMP grows, will be responsible for being the PMP point of contact for all future HFHS Service Lines that are established.
In conjunction and coordination with the HFH Marketing Department, conduct focus groups to understand patient needs, and create relevant advertising campaign(s), to increase awareness of program, attract patients, and market services to other providers.
In conjunction with HFHS leadership, provide outreach and planning with HAP and external insurance companies, including negotiation and understanding of precision medicine activities to enhance insurance payments and to further the integration of PMP related activities into managed care contracts. Will require close collaboration with HFHS Managed Care Department.
Additional Duties and Responsibilities:
Interacts regularly with HFMG and other System Senior Leaders, and works collaboratively with System Administrators, Managers, and Physicians, as partners in operational and clinical practice improvement initiatives. It is expected this scope will grow as new HFHS Service Lines are established.
Participates in or leads relevant System teams as appropriate.
Is responsible for the quality of all PMP products and services.
Interviews job applicants for departmental vacancies, conducts performance reviews, recommends pay increases, and recommends discipline and termination of assigned personnel as warranted. Develops, implements, and enforces procedural standards for project activities.
Proactively seeks to identify new and up-and-coming PMP related recruitments including all aspects of the matrixed department (pathology, IT, EDW, medical oncology, genetics, operations, etc.) from across the globe.
Performs resource planning and scheduling of department personnel for the Office of Group Practice Improvement projects and functions, facilitates continued learning, development, and engagement of staff. Participates in or leads philanthropic related activities to grow the pool of funds allocable to the HFHS PMP for operations and growth.
EDUCATION AND EXPERIENCE
Bachelor’s degree in Health Services Administration (HSA), Business, or related field is required.
Master’s degree in HSA, Business, or related field, and/or Doctor of Pharmacy (Pharm.D.) is highly preferred.
Five plus years of progressive experience in a Hospital and/or Group Practice environment working closely with physicians in a project management or department leadership capacity.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Critical Skill Set: Proven/demonstrated skill set and talent in matrix based, large system, complex program coordination and administration. An understanding of molecular genetics, the nature of the science and trajectory of the integration into clinical care, as well as knowledge in how pharmaceutical interventions correlate to precision medicine applications.
Skills/Knowledge/Ability: Interpersonal: Development and maintenance of effective relationships with medical, administrative, support staff, patients, and the public. Ability to communicate effectively in writing and verbally. Skill in preparation and presentation of reports to various committees and groups. Ability to remain calm in urgent situations.
Critical Thinking: Planning, both strategic and short-term, and organizing abilities are required. Skill in exercising initiative, judgment, problem solving, and decision making. Skill in analysis development of comprehensive reports and interpretation of complex data. Ability to set priorities and avoid crises management.
Knowledge: Organization policies, procedures, systems, and objectives. Fiscal and human resource management techniques and applications. Healthcare administration, including managed care administration, regulatory management, government regulations, and computer systems and applications.
Additional Information
Organization: Henry Ford Medical Group
Department: Precision Medicine Program
Additional DetailsThis posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Under the leadership of President and CEO Robert G. Riney, Henry Ford Health is a $6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one of the nation’s oldest physician groups. An additional 2,200 physicians are also affiliated with the health system through the Henry Ford Physician Network. Henry Ford is also one of the region’s major academic medical centers, receiving between $90-$100 million in annual research funding and remaining Michigan’s fourth largest NIH-funded institution. Also an active participant in medical education and training, the health system has trained nearly 40% of physicians currently practicing in the state and also provides education and training for other health professionals including nurses, pharmacists, radiology and respiratory technicians. visitHenryFord.com.Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or making the employee enrollment selection experience easier, it's all about choice. Henry Ford Health has a new approach for its employee benefits program - My Choice Rewards. My Choice Rewards is a program as diverse as the people it serves. There are dozens of options for all of our employees including compensation, benefits, work/life balance and learning - options that enhance your career and add value to your personal life. As an employee you are provided access to Retirement Programs, an Employee Assistance Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.