Director, Supply Chain Quality & Packaging

　　Date: Jan 19, 2024

　　Location:

　　Port Washington, NY, US, 11050

　　Global Industrial

　　For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.

　　We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.

　　Key Responsibilities

　　Responsibilities:

　　• Program Management:

　　o Develop and implement the overall packaging and quality strategy aligned with the organization's business goals.

　　o Collaborate with executive leadership to integrate packaging and quality objectives into the broader supply chain strategy.

　　o Build out robust program plan cascading strategic initiatives to itemized tactical tasks.

　　• Packaging Optimization:

　　o Evaluate and enhance packaging solutions to ensure safe arrival of product to the customer via most cost effective and efficient manner.

　　o Build out of enhanced standards for packaging based on industry best practices.

　　o Development of new testing program to track all product meets or exceeds standards for packaging.

　　o Aid in the selection and management of both vendor and external testing protocols.

　　o Lead the resolution of packaging and processing issues involving profitability, capacity, product quality, and safety to expand competitive advantage, increase profitability, and enhance quality and safety.

　　o Collaborate with suppliers to ensure the availability of innovative and sustainable packaging materials.

　　• Quality Management:

　　o Establish and maintain a robust quality management system throughout the supply chain.

　　o Primary point of contact for Sales and Customer Service for customer escalations and root cause corrective actions.

　　o Define and enforce quality standards, specifications, and testing protocols for all products and processes with product lifecycle.

　　o Development of both an incentive and penalty-based supplier compliance to ensure strategic targets are being met.

　　o Collaborate with product development teams to integrate quality and packaging considerations into the new product lifecycle.

　　o Close collaboration within Supply chain on outbound fulfillment packaging and loading to maximize protection via LTL and Small Parcel networks.

　　o Be an expert resource to the DC operations on the processes of auditing outbound shipments to ensure standards are being applied across the operations.

　　• Leadership and Continuous Improvement

　　o Foster a culture of accountability, collaboration, and innovation focused on quality within the organization.

　　o Establish strong cross functional engagement with Procurement, Vendor Management, Merchandising and DC Operations on alignment of packaging and quality initiatives.

　　o Foster strong relationships with all suppliers to ensure the reliability and quality of all products.

　　o Implement and champion continuous improvement initiatives to enhance efficiency, reduce waste, and improve overall supply chain performance.

　　o Develop, Analyze, and Monitor data and key performance indicators to identify areas for improvement and implement corrective actions.

　　• Regulatory Compliance:

　　o Stay abreast of industry regulations and standards related to packaging and quality.

　　o Ensure that all packaging and quality practices comply with relevant regulatory requirements.

　　Competencies and skills

　　Qualifications:

　　• Bachelor's degree in supply chain management, engineering, business, or a related field.

　　• 10+ years of supply chain quality management experience, 5+ years’ experience in packaging and distribution

　　• Excellent communication and interpersonal skills with proven track record of building, influencing and promoting a culture of quality and improvement.

　　• Demonstrated ability to lead cross functional teams in a multi-level organization via creative, innovative leadership tactics that focus heavily on change, adaptability, resourcefulness management.

　　• Tested analytical and problem-solving skills to create data based strategic and tactical execution plans.

　　• In-depth knowledge of packaging technologies, standards, industry trends and best practices regarding efficiency, compliance, and effectiveness.

　　• Direct involvement in the design and implementation of customer focused supply chain quality programs to drive overall customer satisfaction.

　　• Operational experience with proven ability to lead improvement projects-Experience with implementation and execution of quality programs, Root Cause analysis, risked based mitigation and other quality experiences such as LEAN, DMAIC, Six Sigma

　　• Strong Project and Program management experience with proven ability to drive cross functional execution of many tactical projects at once.

　　• Ability to excel in a fast-paced turn on the dime organization.

　　• Proficiency in relevant regulatory requirements for packaging and distribution.

　　EEO/AA Statement

　　Global Industrial provides equal employment opportunities to all employee and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

　　This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation and training.