Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

　　When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

　　Join Visa: A Network Working for Everyone.

　　Job Description The Role

　　Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants.  Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations, and macroeconomics, VCA solves the most strategic problems for our clients.

　　The VCA team within Australia provides a comprehensive range of consulting services and solutions to our clients in Australia and New Zealand, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

　　We are currently looking for a Director to lead VCA’s Risk Consulting Practice for the AuNZSP region. In this role, the Director will be responsible for the management and growth of the Practice, holding accountabilities that span, business development, leading consulting engagements, and developing new solutions to continuously enhance the Practice’s client offerings.

　　On the business development side, the Director will work closely with Visa’s Client Advisory team to identify opportunities to assist Visa’s issuing and acquiring clients.  This will entail, needs discovery and scoping, proposal development, sales support, and project setup and initiation.

　　The Director will also be responsible for project execution, typically leading small teams of consultants and cross-functional experts across a range of client engagements simultaneously. This will involve the Director collaborating with the client team and internal colleagues, gathering and managing project inputs, analysing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations. 

　　The full range of responsibilities are detailed below:

　　Responsibilities

　　On a project-by-project basis:

　　Prepare client project proposals, clarifying objectives, scope, deliverables, approach, dependencies, roles and responsibilities; draw input from clients, local client relationship managers and functional teamsOversee project setup including contracting documentation, stakeholder engagement, interview guides and client data requirementsDevelop a fact base by undertaking client interviews, collecting and analysing inputs such as client data, process flows, policies, competitive, industry and environmental informationAnalyse Visa and client data to conduct benchmarking, identify performance gaps and improvement opportunitiesCollaborate with data science team members to leverage advanced data analytics capabilitiesManage execution of one or more project engagements, building client relationships, utilising governance frameworks and mitigating / resolving complex problems that emergeIdentify solutions and recommendations that address client objectives and result in performance improvement; leverage relevant VCA methodologies, frameworks and global best practicesDesign and deliver compelling presentations to illustrate findings, ideas and recommendations More generally:

　　Identify and surface client opportunitiesCreate, develop and maintain VCA IP, consulting offerings and thought leadership on the fraud landscapeManage overall practice growth and delivery performance Qualifications Having already accumulated a variety of experience, you will be familiar with the payments industry and keen to work alongside an experienced team in gaining a deeper understanding. You will be client driven, comfortable managing a project end to end and relishing the opportunity to work closely with clients to influence their future performance.

　　Specific skills and experience you will bring are:

　　Deep experience in Payments Fraud management and / or consultingDeep experience in card paymentsDeep experience in managing complex projectsAn ability to identify new opportunities for client engagements based on their expressed and inferred needs, as well as the ability to translate this into compelling proposalsSuperior analytical and problem-solving skills, with demonstrated intellectual and analytical rigourStrong team orientation with a collaborative, diplomatic, and flexible style; able to work effectively in a matrixed organisationExcellent detail orientation in creating client-ready deliverables, ensuring the highest level of quality/rigour in reports and data analysisExcellent presentation skills, including strong oral and written capabilitiesSelf-motivated, results-oriented individual with the ability to progress multiple priorities concurrentlyExperience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from dataStrong commercial acumen, with experience in working on business cases that prove ROI In addition, you will ideally bring the following:

　　10+ years of work experience post UniversityExperience in payments or banking industry Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.