Who Are We?

　　Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

　　Job Category

　　Technology

　　Compensation Overview

　　The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

　　Salary Range

　　$138,100.00 - $227,800.00

　　Target Openings

　　1

　　What Is the Opportunity?

　　Travelers is seeking a Director of Quality Engineering – Salesforce Platform Tools and Process to join our organization as we grow and transform our Technology landscape. Individual will complete advanced software end to end engineering tasks that span many parts of a system including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications. Individual will also consult with users to determine hardware, software or system functional specifications, manage the effective use of resources, act as subject matter expert across multiple applications, systems and technologies, leverage technical and business knowledge to drive the planning and execution of complex initiatives, participate in the design/ development process, and provide technical leadership.

　　What Will You Do?

　　Guide and document tool selections for use supporting the Salesforce Platform and associated ecosystem with focus on Travelers’ Salesforce Platform shared service elements (Quality, DevOps, Production Support, Governance).

　　Work with functional owners and internal stakeholders to design and implement process improvements focused on Travelers’ Salesforce Platform shared service elements.

　　Perform complex analysis, advanced level design, configuration and develop functions for impactful and high-visibility tasks.

　　Take the lead on directing and implementing solutions to moderately complex, loosely scoped problems that are aligned with team goals.

　　Deliver efforts both independently and by leading other team members.

　　Act as a technology advocate, independently seeking opportunities where technology can be utilized to improve the business.

　　Provide technical guidance and mentorship while fostering a team environment.

　　Apply knowledge of current industry trends and techniques to formulate solutions within the context of assigned efforts.

　　Seek opportunities to expand technical knowledge and capabilities.

　　Perform other duties as assigned.

　　What Will Our Ideal Candidate Have?

　　5 years of related experience; including insurance / financial services industry experience.

　　Demonstrated experience implementing current technology trends and techniques (e.g., cloud-based solutions leveraging microservices).

　　Interprets internal/ external business challenges and recommends best practices to improve SDLC processes.

　　What is a Must Have?

　　Bachelor's degree in Computer Science or a related field, or its equivalent in work experience.

　　Five years of programming/development experience.

　　What Is in It for You?

　　Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

　　Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

　　Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

　　Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.

　　Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

　　Employment Practices

　　Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

　　If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ([email protected]) so we may assist you.

　　Travelers reserves the right to fill this position at a level above or below the level included in this posting.

　　To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .