Position Summary...

　　What you'll do...

　　 Walmart's Product team places customers and associates are at the heart of everything we build. We're a curious bunch. We dream big, but we also hold ourselves accountable for reaching our goals. We get to apply our product management expertise on the world's biggest stage.

　　We are at the forefront of innovation. We partner with technologists and scientists who fall in love with the problems and collaborate across teams to create inclusive, award-winning products.

　　 About the Team

　　As a part of Walmart's eCommerce Product team, you'll be the voice of our customer. Walmart was founded with the belief that the customer is #1. It's not just a belief, but our way of doing business. With the customer at the forefront, we can help deliver save both time and money for our customers no matter how they shop with us and reach them in new, exciting ways.

　　The eCommerce Product team builds products to enhance the experience for millions of customers who shop with us online or use the app to shop in our stores. You'll leverage the best and latest technologies to develop experiences that have changed the industry.

　　 About the Role

　　The Director of Product Management, Conversational Commerce Experience, will lead the development and execution of pioneering, customer-focused product strategies to enhance our conversational commerce experience. This role involves directing product management teams, facilitating cross-functional collaboration, and creating a roadmap for the implementation of conversational AI technologies. The director will also play a pivotal role in boosting customer engagement through personalized, intuitive conversational interfaces.

　　Key Responsibilities:

　　Consumer-Centric Experiences: Develop a comprehensive strategy and roadmap for our Conversational experiences, focusing on customer interactions, customer touchpoints. Initiate and oversee projects that identify and address consumer pain points.

　　Cross-functional Collaboration: Foster strong relationships and work closely with business, engineering, data science, and UX/UI teams to conceptualize, pilot, and refine AI-driven product innovations.

　　Technical and Analytical Engagement: Gain a deep understanding of technical requirements and challenges, effectively communicating them to relevant teams. Establish, track, and evaluate performance metrics, guiding the product towards desired results.

　　Continuous Learning: Remain updated on the latest developments and trends in AI and ML, ensuring our product offerings always lead the industry in innovation. The ideal candidate will have a proven track record in product management, exemplary leadership skills, and an in-depth understanding of conversational commerce.

　　Preferred Qualifications:

　　- Master's degree or MBA in Business Administration, Computer Science, Information Systems, or a related field.

　　- At least 10 years of experience in product management, with a minimum of 5 years in a leadership role.

　　- Proven experience in managing and launching large-scale, customer-facing applications, preferably in the eCommerce or retail domain.

　　- Strong expertise in conversational AI technologies and their implementation.

　　- Exceptional knowledge of the latest trends and developments in AI and ML.

　　- Proven track record of building and leading high-performing teams.

　　At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

　　You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .

　　Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

　　Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .

　　The annual salary range for this position is $169,000.00-$338,000.00

　　Additional compensation includes annual or quarterly performance incentives.

　　Additional compensation for certain positions may also include:

　　- Regional Pay Zone (RPZ) (based on location)

　　- Stock equity incentives

　　 Minimum Qualifications...

　　Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

　　Option 1: Bachelor's degree in computer science, engineering, or related area and 11 years' experience in product management. Option 2: 13 years' experience in product management or related area.

　　 Preferred Qualifications...

　　Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

　　Master's degree in Computer Science, Engineering, Business Administration, or related area and 10 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience

　　Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

　　 Primary Location...

　　640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America