Description

　　LEGENDS

　　Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

　　THE ROLE

　　The Director of Premium Services position will report to the General Manager and will be responsible for effectively and profitably managing and directing all day to day aspects of the premium services operations; including Clubs, Suites, Catering, In-Seat Service, and all other pertinent areas of premium services.

　　ESSENTIAL FUNCTIONS

　　Manage all premium facets to meet operational budgets, manage monthly P&L statements and ensuring that all financial reporting is accurate.

　　Provide leadership, coaching and mentorship to a staff responsible for executing the premium team business plan.

　　Maintain cost as it pertains to labor and operating supplies, work within budgeted guidelines.

　　Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.

　　Oversee monthly inventory for premium services operations.

　　Accountability for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment; create a working relationship with local health officials.

　　Maintain management staff and ensure proper hiring and promoting of associates per Legends Hospitality Standards.

　　Work closely with multiple sub-contractors to ensure all needs are met, and terms of the contract are followed.

　　Maintaining existing programs and developing new concepts to ensure the highest possible quality of food service.

　　Develop yearly operational budgets.

　　Perform other related duties, tasks and responsibilities as required

　　QUALIFICATIONS

　　To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

　　The ideal candidate will have a Bachelor’s Degree with a minimum of 5-7 years management experience in the contract foodservice industry, preferably in premium services, catering and concessions environment for either a sports and entertainment venue or hotel property.

　　Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.

　　Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.

　　Customer service oriented with the ability to interact with all levels of management.

　　Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.

　　Must be able to work in a team environment.

　　Knowledge of accounting policy and procedures and POS Systems is preferred

　　Proficiency in Microsoft Office.

　　COMPENSATION

　　Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

　　WORKING CONDITIONS

　　Location: On Site

　　The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

　　Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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