Director, Physical Therapist
LocationUS-KY-Louisville
| Job ID | 271606 | Pos. Category | Therapy - Physical Therapist | Pos. Type | Full Time Regular |
OverviewConcentra is seeking a full time associate director of therapy operations. Our colleagues remain focused on our driving purpose: to provide superb patient and employer experience by delivering the highest quality healthcare in an efficient, affordable, caring manner. We do this by putting all customers (internal and external) first and by displaying:
A healing focus
A selfless heartA tireless resolve
Position Summary
Builds clinical teams focused on service delivery, driving key business metrics, clinician support and growing core business. Also responsible for implementation of strategy and maintaining internal and external relationships across the markets. Ensures superb patient care, satisfaction, and employer experience. Accountable for therapy management of all sites (centers and onsites) within area of responsibility.
Responsibilities
Spends 100% of time in a center providing direct patient care, leading by example, and demonstrating an exceptional patient experience.Whether functioning in the capacity of CTD at a specific location, or in the capacity of the Market Float, will assume the Role and Responsibilities of the CTD.Consistently demonstrates all components of the Physical Therapy Guidebook and the Perfect PT visit.Identifies and communicates to DTO opportunities to improve clinical quality, workflows and safety at the center and market levels.Drives patient and client experience and satisfaction metrics.Practices the Perfect PT visit/service delivery and leads by example.Works with DTO and medical to identify clinical improvement opportunities.Works collaboratively with operations to ensure appropriate support work flows that foster a caring environment for treatment.Maintains and leverages relationships with employers, payers, referral sources, networks, and local communities to drive market growth, and responds to requests within 24 hours.Mentors and trains future clinical leaders while treating.Fosters an environment of collaboration, professionalism, patient and colleague safety, quality care, continuous improvement and reward and recognition.Assists with or leads clinical meetings for DTO as needed.Understands center financial drivers and outcomes in order to achieve annual business plan.Assists DTO, ADO and EA to make staffing adjustments to unforeseen coverage needs.Scope measures
Direct reports: VariesBudget responsibility: Yes
QualificationsEducation/credentials
Licensure requirements of jurisdiction.Job-related experience
Three years of clinical experience without occupational health background or two years with occupational health backgroundJob-related skills/competencies
Demonstrated clinical knowledge of physical/occupational therapy servicesDemonstrated dedication to Concentra's philosophy of therapy in occupational medicineDemonstrated interest in the leadership of therapy staffDemonstrated leadership qualities and administrative abilities to the job responsibilities as describedDemonstrated strong communication skills and the ability to exercise proper judgment, make decisions, and motivate employeesWorking conditions/physical demands
Clinical environment
Additional DataBENEFITS SUMMARY:
Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekendsOur robust time off program includes PTO, Holidays, CME, & Extended Illness DaysTraining provided in our best-in-class Occupational Medicine Process Management M OdelCenter Achievement BonusesMedical Malpractice CoverageCME Allowance401(k) with Employer MatchMedical/Vision/Prescription/Dental PlansLife Insurance/DisabilityColleague Referral Bonus Program
If you're looking for an organization that cares for your growth and well-being as much it does its patients, Apply Today!
This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Concentra is an Equal Opportunity Employer, including disability/veterans
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EOE, including disability/veterans
We consider applicants for all positions without regard to r ace, color, r eligion, creed, gender, national origin, age, s exual orientation, gender identity, disability or medical or veteran status in accordance with federal law. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.