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Director of Sales, MICE – National Sales Office Malaysia
Director of Sales, MICE – National Sales Office Malaysia-April 2024
Kuala Lumpur
Apr 2, 2026
About Director of Sales, MICE – National Sales Office Malaysia

  With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

  If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

  The Director of Sales, MICE – National Sales Office Malaysia oversees day to day sales efforts of Senior Sales Managers, Sales Managers, Sales Executives, with specific responsibilities for directing sales, training, and implementing action plans set forth in the sales plan, under the general guidance and supervision of the National Director of Sales.

  What will I be doing?

  Position Statement:

  Responsible for leading a team of sales professionals to drive success in the MICE segment across Hilton’s portfolio of Malaysia hotels.

  Position Summary:

  ·Responsible for country MICE business segment strategy and execution.

  ·Leading a team of sales professionals, ensuring that Hilton maintains top-of-mind positioning by effective account management.

  ·Developing succession plan to nurture a pipeline of high calibre future leaders

  ·Key Account Management of assigned portfolio/ segment both in Malaysia and all source markets as assigned by the National Director of Sales.

  ·Provide considered opinions and actionable intelligence to relevant stakeholders to support the country’s commercial success.

  ·Nurture and maintain country-level representation with the Hilton Worldwide Sales teams in key source markets.

  ·Effectively represent the Hilton’s country network in approved relevant tradeshows, sales initiatives and events.

  What are we looking for?

  A Director of Sales serving Hilton Brands is always working on behalf of our Guests and with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  ·Hospitality: Volunteer to provide unparalleled hospitality.

  ·Integrity: Do what you should do all the time.

  ·Leadership: Strive to be a leader in both your industry and your community.

  ·Teamwork: Actively promote teamwork spirit in all work.

  ·Ownership: take responsibility for your actions and make decisions.

  ·Now: Operate with urgency and discipline.

  Qualification Requirements

  ·Diploma in Hospitality or Business

  ·3 years’ experience in leading a high-performing sales team on / off property.

  ·Highly creative and able to bring unorthodox ways of working.

  ·Able to manage multiple stakeholders and operate in a highly dynamic environment.

  ·Articulated and eloquent in presenting ideas and concepts.

  ·Commercial experience in setting overall business objectives, and action plans best suited to the market is highly advantageous.

  ·Good English reading and writing skills to meet business needs.

  What will it be like to work for Hilton?

  Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

  Job: Sales

  Title: Director of Sales, MICE – National Sales Office Malaysia

  Location: null

  Requisition ID: HOT0A8VF

  EOE/AA/Disabled/Veterans

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