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Director of Operations
Director of Operations-March 2024
San Mateo
Mar 30, 2026
About Director of Operations

  Bon Appetit

  Position Title: Director of Operations

  Salary: 110,000-115,000

  Our Passion is Food!

  At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

  Job Summary

  Job Summary:

  At the direction of the RDM, the Operations Manager will provide assistance and support to the RDM for departmental functions to include planning, evaluating, implementing and reporting on departmental operations. The Operations Manager is responsible for providing assistance in the oversight of business activities, strategic planning and development, and program administration. One of the roles of the Operations Manager is to function as departmental liaison to customers.

  Key Responsibilities:

  Assists with the overall leadership for all departmental functions to include managing, planning, directing, and evaluating departmental operations.

  Provides fiscal oversight of operations and provides financial reports to the RDM. Recommends and evaluates cost control compliance and seeks new and innovative ways to reduce costs of labor and materials.

  Directly supervises and maintains responsibility for their unit within the department, including directing the efforts of and supervising management and other staff members.

  Participates in the development of short-term and long-term departmental goals and objectives

  Provides advice and input in matters pertaining to the administration of University-wide programs and initiatives that involve the Company.

  Provides advice and input in managing strategic plans and the development of integrated programs.

  At the discretion of the RDM, serves as liaison and assists in the coordination of activities across departments to ensure that departments are not working at cross purposes to others.

  Monitors, evaluates and provides advice on process development, compliance and internal controls and provides information and reporting to management.

  Advises with developing, and implementing new policies or revisions to existing policies.

  Stays abreast of developments in the field and participates in training and professional development sessions.

  Serves on various committees and user groups as requested.

  Preferred Qualifications:

  Four year college degree preferred but not required.

  Five to ten years progressive POM management & leadership experience and a proven record of cost containment in a large complex organization.

  Experience with Corporate Dining or Free Food accounts preferred.

  Leader who is visionary with strong management, planning and communications skills. Must have the ability to see and understand the inter-connections between various operating units.

  General business acumen.

  Excellent interpersonal skills.

  High Customer Service and quality attitude, with great communication skills.

  Public speaking skills.

  Ability to multi-task and establish priorities.

  Ability to maintain organization in a fast paced, changing environment.

  Exhibits initiative, responsibility, flexibility and leadership.

  Apply to Bon Appetit today!

  Bon Appetit is a member of Compass Group USA.

  Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

  Associates at Bon Appetit are offered many fantastic benefits.

  Medical

  Dental

  Vision

  Life Insurance/ AD

  Disability Insurance

  Retirement Plan

  Paid Time Off

  Holiday Time Off (varies by site/state)

  Associate Shopping Program

  Health and Wellness Programs

  Discount Marketplace

  Identity Theft Protection

  Pet Insurance

  Commuter Benefits

  Employee Assistance Program

  Flexible Spending Accounts (FSAs)

  Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

  Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

  Bon Appetit maintains a drug-free workplace.

  Req ID: 1257033

  Bon Appetit

  BRYAN GONI

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