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Director of Installation
Director of Installation-March 2024
Atlanta
Mar 30, 2026
About Director of Installation

When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security systems integrators in North America. Build your career within a fast-paced, dynamic, and diverse environment that combines leading-edge technology solutions - electronic access control, video surveillance, alarm monitoring, emergency communications, robotics, drones, and other smart tech innovative solutions - with physical security solutions to safeguard our clients and our communities. We offer an array of opportunities - service technician jobs, installation technician jobs, security installation jobs, engineers, and project manager jobs to name a few. Start your career with us today! We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Position Overview:

The Installation Director oversees the performance and operations of field installation staff, ensuring alignment with branch goals and objectives. Collaborating with the Regional Vice President, they supervise employees to maintain schedules and adhere to project plans, specifications, and budgetary constraints. Upholding Allied Universal Technology Services' core values, the Director operates within organizational policies and procedures.

Scope of Work:

Maintains the PL and has a comprehensive understanding around the management of a PL

Works with installation teams to Manage the Project Slip Review Process

Oversees installation projects for prevention of project slippage

Builds and maintains an effective installation organization committed to customer and employee satisfaction and profitable growth

Establishes goals and development plans for all direct reports

Heavy focus on proactive client engagement—following up on customer satisfaction issues and drives resolution

Is responsible and accountable for all activities and performance of all project management, system installation, and commissioning employees for installation work.

Provides technical support, expertise, leadership, and accountability for installation projects in assigned geographic area or location.

Plans, organizes, directs, and controls all installation activities

Hiring, recruiting, retention and planning training needs for installation staff

Evaluates employee performance and works with the Regional Vice President on salary management

Supervise performance of field installation staff and respond to escalated issues in field

Communicates management directives to field staff and ensures compliance (WFS, Safety, etc.)

Coordinate with several departments related to installation projects

Works with sales, service, and engineering teams for sales-to-ops and install-to-service turnovers.

Oversees manpower schedules and loading to ensure contract and project compliance

Oversees installation project completion and COSC/COFS process

Site Visits to ensure QC of various projects; ensure conformance to client specifications and company requirements

Engage company resources to resolve customer issues outside of project scope

Onsite and remote support guidance for newer technical staff

Serves as safety champion for responsible branch(s) to ensure reports, incidents, workers’ compensation (injury) reports, and OSHA logs are funneled to the proper personnel and are up-to-date and complete

Requirements:

High school diploma or equivalent

A minimum of 5 years of experience in Engineering or Project Management (techniques and tools)

Possession of valid state-issued driver’s license required

Possession of state-specific licensing (i.e., Class D or Alarm Installer, etc.) or ability to apply and hold license once in position

Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint, and Word)

Travel to job-sites as needed (overnight travel maybe required for work at remote site projects, meetings, and/or training)

Ability to establish and maintain effective working relationships with both internal and external customers

Must be able to manage multiple tasks while meeting strict deadlines

Must be detail-oriented and organized

Strong planning and reporting skills

Possess excellent verbal, written, and follow-up skills

Strong analytical and decision-making abilities

Self-motivated with the ability to motivate and influence others

By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.

Preferred Qualifications:

While not required, the following qualifications will enhance hiring consideration:

College degree in business administration or management

Professional certifications related to project and/or resource management

7 or more years of experience in Engineering or Project Management (techniques and tools)

Benefits:

Medical, dental, vision, basic life, ADD, and disability insurance

Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements

Eight paid holidays annually, five sick days, and four personal days

Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

#LI-EL1

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2024-1246710

Location: United States-Georgia-Atlanta

Job Category: Management

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