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Director of Housekeeping
Director of Housekeeping-September 2024
Incline Village
Sep 7, 2025
About Director of Housekeeping

  Description:

  The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.

  Duties include:

  Responsible for short- and long-term planning and the management of the hotel’s housekeeping operations

  Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans.

  Solid understanding of housekeeping and laundry supplies and pars

  Teach employees importance of, and how to greet guests and courteously solve guest requests.

  See that inspection program is consistently maintained.

  Assure all safety and security policies and procedures are followed.

  Work closely with all other Departments.

  Inspect some rooms daily.

  Experience purchasing linens and housekeeping supplies.

  Current on latest housekeeping and laundry technology

  Work closely with vendors to assure proper pricing, delivery, and maintenance.

  Experience teaching, supervising, and mentoring multilingual and multicultural staff.

  Ensure OSHA and ADA policies are adhered to.

  Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful.

  Insures proper staffing levels for customer service goals.

  Coach and counsel employees to reflect Hyatt service standards and procedures.

  Qualifications:

  Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

  4 years or more of progressive hotel Rooms Management experience (preferably with Hyatt).

  With opening hotels, previous hotel pre-opening experience preferred.

  Service oriented style with professional presentations skills.

  Hotel/Hospitality degree an asset

  Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line.

  Clear concise written and verbal communication skills in English

  Must be proficient in Microsoft Word and Excel

  Must have excellent organizational, interpersonal and administrative skills.

  What You Will Love About Us

  Come join our amazing location in Incline Village, NV in the Lake Tahoe Area

  Discount hotel stays for colleagues, friends and family.

  Wellness & Tuition reimbursement

  Complimentary parking

  Complimentary meals during work hours

  Hyatt Perks which include thousands of national and local partners for various discounts

  Wellbeing

  “Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose.”

  Health, Dental, Vision Insurance eligibility after 30 days of employment.

  401(k) Retirement plan & Hyatt stock purchase plan.

  Paid Parental Leave

  Wellness and tuition reimbursement up to $2000

  Who We Are

  At Hyatt, we believe in the power of belonging and cultivating a culture of care where our colleague’s become family. Since 1957, our colleagues and our guests have served as the heart of our business and made Hyatt one of the best hospitality brands in the world, with more than 1,500 hotel, all-inclusive, and wellness resort properties in 70 countries across six continents.

  We turn trips into journeys, encounters into experiences and jobs into careers. As we continue to grow—we never lose sight of what’s most important: People.

  Why Now?

  We are in a time of extraordinary transformation. Passion for personal travel combined with the explosive growth of global business has underpinned our growth for years. Hyatt is at the epicenter of the evolution of travel—and we are looking for passionate change makers to be a part of our journey. At the heart of Hyatt is our shared belief that hospitality is more than just a job—it’s a career for people that care.How We Care for Our People

  Wellbeing is the ultimate realization of our purpose — we care for people so they can be their best. We believe this focus on our colleagues is the key to our success and we’ve earned a place on Fortune’s prestigious “100 Best Companies to Work For®” for the last nine years.

  We’re proud to offer exceptional corporate benefits which include:

  Annual allotment of free hotel stays at Hyatt hotels globally- Depending on position.

  Flexible work schedule and location – Depending on position.

  Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, free use of on-site fitness center, and free lift tickets (subject to availability)

  A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption.

  Paid Time Off, Medical, Dental, Vision, 401K with company match

  Our Commitment to Diversity, Equity, and Inclusion

  Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from who we hire and develop, organizations we support, and who we buy from and work with.

  Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

  Reality Check:

  Research shows that women, people of color and others who belong to historically - excluded groups tend to apply to jobs, only if they met all of the job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

  Our Vales: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

  Hyatt is an equal opportunity employer. R C R S SO GI NI D V

  Primary Location: US-NV-Incline Village

  Organization: Hyatt Regency Lake Tahoe Resort, Spa and Casino

  Pay Basis: Yearly

  Job Level: Full-time

  Job: Housekeeping/Laundry

  Req ID: INC005534

  Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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