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Director of Catering and Events- InterContinental New York Times Square
Director of Catering and Events- InterContinental New York Times Square-April 2024
New York
Apr 2, 2026
About Director of Catering and Events- InterContinental New York Times Square

  Key Accountabilities

  People

  Manage daily sales activities, plan and assign work ensuring you always have the right staffing numbers. 

  Detail and plan large scale group events while managing multiple groups at one time  

  Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance. 

  Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively. 

  Recommend or initiate any HR related actions where needed.  

  Drive a great working environment for teams to thrive – connect departments to create sense of one team.  

  Interact with outside contacts: guests, vendors, and other contacts as needed. 

  Develop and maintain great working relationships with key clients and outside contacts to increase revenue. 

  Financial

  Hit all personal/team sales goals and maximize profitability. 

  Help prepare the departmental budget and financial plans including the hotel marketing plan.  

  Create and implement sales plans that drive measurable volume, food and beverage and banquet sales. 

  Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan. 

  Review monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.

  Create and develop special events and sales blitzes to showcase the hotel to potential clients.

  Guest Experience

  Provide guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance guest experience.

  Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.

  Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups, and other key guests.

  Lead marketing efforts to up sell guests on hotel services, offerings, and amenities.

  Responsible Business

  Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high profile exposure for the hotel.

  Effectively communicate and market aspects of the hotel that are sustainable or “green” and use information to gain new business opportunities.

  Work with advertising agencies, consulting firms, and vendors to maximize advertising investments and ensure ads represent brand identity.

  Raise the awareness and reputation of your hotel and the brand locally through networking events.

  Identify improvements to marketing activities and overall hotel sales performance and work with other departments. 

  Ad-hoc duties – unexpected moments when we have to pull together to get a task done.

  Accountability

  This is the top catering and events job in a large, luxury, resort, or major flagship hotel. Hotel may have multiple sites and facilities, high-volume catering and/or convention facilities, and a large number of VIP and special service guests. May manage a large number of professional level and administrative sales, catering, and/or convention employee

  Key Skills & Experiences

  Bachelor’s degree / higher education qualification / equivalent in marketing or related field 

  Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a catering and events team

  Strong knowledge of local businesses and business trends required 

  Must speak local language(s) 

   Other languages preferred

  The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations

  WHAT WE OFFER

  The salary range for this role is $115,276.23 - 125,000 USD. This reflects the minimum to maximum salary range. This range is only applicable for this job to be performed in NY. This range is only applicable for this job to be performed in NY. This is the pay we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

  We offer comprehensive package of benefits including [paid time off, medical/dental/vision insurance, 401(k), and any other benefits] to eligible employees.

  You can apply for this role through internal website. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

  Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

  So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

  At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

  As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.

  Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

  At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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