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Director, Marketing Operations
Director, Marketing Operations-April 2024
Denver
Apr 1, 2026
About Director, Marketing Operations

  Matillion is The Data Productivity Cloud.

  We are on a mission to power the data productivity of our customers and the world, by helping teams get data business ready, faster. Our technology allows customers to load, transform, sync and orchestrate their data. 

  We are looking for passionate, high-integrity individuals to help us scale up our growing business. Together, we can make a dent in the universe bigger than ourselves.

  Matillion is looking for an experienced marketing operations leader to drive our digital marketing execution and technical operations. We have a modern AI-enabled tech stack as a solid foundation for you to continually enhance and evolve.  You'll lead the strategic implementation of mar tech and rev tech tooling to create a technical centre of excellence that drives the customer journey. You will work cross-functionally with the revenue marketing and field marketing teams to implement and tune an account-based lead waterfall on a global scale.

  You'll collaborate with sales ops to select new, best-in-class technology and optimize the current stack. This leader will manage a small but growing team, reporting to the Sr. Director - GtM Strategy & Operations.

  What you will be doingDrive the strategic execution of our marketing technology roadmap as we transform MarOps tooling into a strategic imperative Manage and improve our automation capabilities, lead processing (eg. intent, enrichment, and routing), and value capture processesOwn the MarTech stack and drive the continual enhancement and maintenance of our current tools. Evaluate best-in-class solutions that support enhanced visibility, efficiency, and executional scale. Building and Enhancing Process: Design and document standard processes, working agreements, and SLA's for campaign execution and cross-team collaboration.Contact Database Integrity: Ensure the health and integrity of our contact database.  Maintain privacy and compliance of our prospect and customer data. Maintain proper data structure and integrity to fuel personalization, regional and account-based targeting, and ultimately performance analytics.Drive data management to increase data integrity; own marketing database strategy and data requests (e.g. segmentation, list creation).Oversee and execute email marketing strategy - including implementing and optimizing email marketing campaigns, employing best practices, developing processes and playbooks for testing and analysis, and reportingLead Management: Design and implement the definition and process of lead definition, handling and SLA's with the sales teams.Testing and Improving: Take calculated risks testing new processes and approaches to improve execution and most importantly campaign performance!Project Management: own the orchestration of systems and data projects ensuring on-time delivery and mitigating risksLeadership: Implement a vision with Sales/Revenue Operations and Marketing to ensure our digital and overall campaign capabilities have maximum impact on our demand waterfall. Lead and build a high output, global team that delivers on time, and is passionate about reaching our goals while working effectively across the GTM org.

  What we are looking forMinimum 7 years of B2B marketing operations experience in scale-up environments with multiple go-to-market models.Proven experience using technology as a strategic platform for growth.Demonstrated experience with modern best-in-class mar-tech and rev-tech tools (6sense, Folloze, Marketo, Salesforce, Drift, LeanData, ZoomInfo etc.)Demonstrated playbooks for Demand Waterfall campaign design and orchestration. Show us your attribution, scoring, and nurturing frameworks.Deep experience in supporting global ABM teams and processes in rolling out and scaling up effective ABM campaigns and tools (e.g. 6sense and Folloze).Comfortable taking ambiguous requirements and shaping them into solutions using independent thinking and sound judgement in a fast-paced environment.Capable of driving technology strategy, plans, and objectives and effectively communicating across a dynamic, scaling organization.Ability to grow and build a marketing operations team that rally’s around a vision and passion for exceeding business outcomes and continual improvement.

  Personal Capabilities Required, e.g. skills, attitude, strengthsAbility to work in a fast-paced, scale-up business environment with high attention to detail and ability to handle many projects at onceBias for action, willingness to make decisions and act quickly.Proven ability to own project management across a tech operations team with the ability to ruthlessly and routinely prioritize to maintain alignment with business objectives and key strategic outcomes.Proven ability to think and work strategically, while driving rapid execution including personally contributing key deliverables.Demonstrated ability to build and maintain relationships across sales operations, content, web, growth, and revenue marketing teams.

  At Matillion, we are committed to providing competitive salaries in line with market standards. Our estimated compensation range for this position is $125,000 -$180,000, but the final salary will be based on your relevant skills, experience and qualifications demonstrated in the hiring process.

  Matillion has fostered a culture that is collaborative, fast-paced, ambitious, and transparent, and an environment where people genuinely care about their colleagues and communities. 

  Our 6 core values guide how we work together and with our customers and partners. We operate a truly flexible and hybrid working culture that promotes work-life balance, and are proud to be able to offer the following benefits:

  - Company Equity

  - 25 days PTO

  - 5 days paid volunteering leave

  - Health insurance

  - Life insurance

  - 401K

  - Access to mental health support

  - Career development with access to a Udemy account, Blinkist and much more!

  More about Matillion

  Thousands of enterprises including Cisco, DocuSign, Pacific Life, Slack, and TUI trust Matillion technology to load, transform, sync, and orchestrate their data for a wide range of use cases from insights and operational analytics, to data science, machine learning, and AI. 

  With over $300M raised from top Silicon Valley investors, we are on a mission to power the data productivity of our customers and the world.

  We are passionate about doing things in a smart, considerate way. We’re honoured to be named a great place to work for several years running by multiple industry research firms. 

  We are dual headquartered in Manchester, UK and Denver, Colorado.

  We are keen to hear from prospective employees, so please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you are interested in Matillion but don't see a suitable role, please email [email protected]

  Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type, Matillion does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.

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