Job Number 24004884

　　Job Category Human Resources

　　Location Singapore Regional Office, 2 Harbourfront Place #06-08, Singapore, Singapore, Singapore

　　Schedule Full-Time

　　Located Remotely? N

　　Relocation? N

　　Position Type Management

　　POSITION SUMMARY

　　Are you passionate about developing others and have dynamic facilitation and classroom management skills for both virtual and in-person environments? An exciting opportunity awaits you as a Learning and Development (L+D) lead trainer, reporting to the Vice President, Talent.

　　In this role, you'll take charge of facilitating impactful leadership development programs for new and mid-level managers. Your responsibilities will extend to driving Train the Trainer programs and enabling hotel adoption of L+D programs, particularly in areas such as brand service culture. Additionally, you will partner with new and conversion hotels to open successfully. What sets this position apart is its unique blend of managerial and individual contributor responsibilities. We seek a candidate who can excel in both capacities—leading a team of facilitators while actively engaging in hands-on contributions to make a direct impact. Beyond leading the delivery of L+D programs, you will play a pivotal role in leading and contributing to talent development initiatives aligned with global and regional priorities.

　　Our ideal candidate is an experienced professional with a background in the hotel industry. Serving as a valuable liaison between the corporate L+D team and hotel-based trainers, you will leverage your expertise to localize, implement, and enhance L+D programs. You can balance stakeholder needs and craft creative solutions that align with the interests of all involved parties. You possess strong cultural awareness and are skilled in navigating diverse markets. With a results-oriented mindset, you proactively anticipate challenges, strategically plan for desired outcomes, and thrive in a dynamic, fast-paced environment. As a team leader, you can motivate and coach a group of experienced facilitators, ensuring the delivery of the best learning experiences possible.

　　If you are ready to take on a role where your passion for development meets impactful leadership, we invite you to apply and contribute to our commitment to excellence in learning and development.

　　EXPECTED CONTRIBUTIONS

　　Training Delivery

　　• Forecast and align training programs with market needs, considering factors such as languages and time zones. Manage facilitator allocation, scheduling, and provide cost estimates for annual budget cycles

　　• Oversee the coordination and communications of the training schedule and enrollment process

　　• Optimize the overall learning experience by maintain oversight of the enrollment, registration, and learner completion processes.

　　• Along with the rest of the L+D Delivery, facilitate the delivery of L+D programs, taking a lead role in senior-level program as needed

　　• Collaborate with stakeholders (e.g. talent development, brand, operations) to deploy and facilitate programs

　　• Deliver ad-hoc training programs depending on needs of the hotels and corporate / above property stakeholders

　　• Ensure that the delivery of L+D programs adheres to standards, constantly seeking ways to enhance the participant experience

　　• Offer constructive feedback on the design and content of L+D programs, actively contributing to revisions and improvements

　　• Collaborate with the HQ based Talent Development team to localize, operationalize and implement global leadership development programs

　　• Support reporting and analytics needs in collaboration with L+D Operations

　　Regional, Area and Property Engagement

　　• Develop proactive partnerships with hotel based HR leaders and trainers, providing information and support as required for their learning and development strategies. Work closely with them to ensure hotel-led training programs are being delivered effectively

　　• Establish and nurture a network of hotel-based trainers, overseeing their identification, selection, onboarding, training, and engagement

　　• Engage with and facilitate onboarding for General Managers

　　• Leverage regional and market-specific meetings to provide updates and guidance, share progress and results, and gather input

　　Team Management

　　• Monitor delivery schedules to ensure effective and efficient management of resources

　　• Set annual performance goals and provide consistent feedback and coaching

　　• Identify and support development opportunities that provide associates with stretch goals and new challenges to support career growth

　　• Foster a sense of belonging and teamwork

　　Others

　　• Serve as champion of Marriott culture instilling the core values and principles of Marriott, demonstrated in all behaviors and conversations

　　• Support global and regional talent development initiatives

　　• Perform other duties as assigned to meet business needs

　　CANDIDATE PROFILE

　　Experience

　　• Hotel experience in operations or human resources

　　• Proven track record of facilitating leadership development programs

　　• Demonstrated experience in leading and managing teams

　　• Background in progressively more senior positions, showcasing professional growth and increased responsibilities

　　Education or Certification

　　• University degree in Hotel or Business Management preferred

　　• High School Diploma or equivalent minimum requirement in conjunction with a minimum of 5 years industry experience

　　Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.