ASEAN regional GM will lead the regional operation and commercial team to increase value within specific defined geographical region within Testing, Inspecting and Certification (TIC) by achieving strategic, sustainable and profitable growth through our focus on solving our customers' key challenges within your region and collaborating across the enterprise while fostering a winning culture.
Strategy Setting:
Own the regional growth strategy based in depth understanding of local industry dynamics of IT, Medical and consumer electronics, in alignment with global Industry leaders. Provide input to Long Range Plan and execute global strategy with locally relevant initiatives.
Maintain in depth understanding of regional COU industry related dynamics
Establish relevant contacts with key customers, potential global key technology giants and develop a commercial partnership strategy.
Financial Targets:
Responsible for Regional Customer Operating Unit P&L
Manage financial forecasting and achieving yearly budget
Grow market share and customer base
Operations:
Leading a team of about 80 staffs, ensure teams collaborate and have the right processes and tools to best serve customers
Oversee daily operations within region to accomplish operating goals, including budgeting, capacity planning , financial objectives, sales, operations and employee engagement.
Execute new initiatives and investment plans
Own productivity improvement plans
Own regional NPS improvement action plans
Champion an engaged, inclusive and attractive work environment for UL employees with a winning culture. Ensure the right talent is in place to support the needs of the business
Board and Company Relations:
Attend CMIT COU Leadership Meetings, present business plan and strategy
Incorporate Board and Leadership feedback on strategy and actions
Build relationships with Regional leadership, corporate support functions and other COU regional leaders
External Stakeholder Interaction:
Interact with key customers and other stakeholders across the region
Attend industry events and network with customers and key stakeholders
Engage in “deep dives” with big and complex customers
People Management: (# of direct reports and reports to)
Two direct reports within Regional Leadership Team including Sales and Operations
Understand the unique strengths and developmental areas of direct reports and the team
Establishes opportunities for growth to enhance career journey
Reports to global CMIT COU GM
Key Technical Capabilities Needed to Be Successful in Role Now and in the Future (include Education or Certification Requirements)
Business and financial acumen
Strategic thinking
Understanding of key Sales and Operations processes
Technological savvy – impact of technology on UL, product/service, and customers
Ability to execute (e.g., going beyond the talk to making something happen)
Excellent communication and networking skills
Experience Needed to be Successful in Role Now and in the Future (include duration or amount of experience if relevant)
Leading a P&L
Experience with complex customer interactions, products, and services
Track record of building strong multi-functional teams
Regional experience (culture, market, business practices, etc.)
Experience implementing significant organizational changes
Key Leadership and Personal Characteristics Needed to Be Successful in Role Now and in the Future
Unique Leadership Skills or Characteristics required for Regional Customer Operating Unit Role
Plays to win and drives teams to excel
Visionary, strategic thinker who leads the change in the market
Engaging, building a culture of trust, inspiration, drive and growth
Skilled at identifying both disruptive and sustaining innovations
Able to partner and lead partnership across regional, matrixed, and cross-functional divisions/teams
Able to evaluate risk effectively and move forward quickly
Leads by example
Able to engage employees across all levels and backgrounds
Able to adapt and serve as change agent
UL Leadership Skills
Demonstrates UL’s Critical Behaviors for Success and Leadership Skills (high-performance culture, self-awareness, collegiality and teamwork, and intellectual curiosity)
Critical Time Spent in Interactions/Activities to Be Successful in Role Now and in the Future
30% - Customer/stakeholder interactions
20% - Strategy development
30%- daily operation and finance
20% - UL stakeholders (Business Transformation, Sales Segment…)
Potential Obstacles or Derailers for Role to be Successful
Inability to drive results
Inability to think strategically across a complex enterprise
Ineffective at driving or adapting to change
Limited global experience
Putting own interests ahead of others’
Inability to build trust across the enterprise
A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth.
The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission.
We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.
From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world. Our science is your advantage.
Mission: Working for a safer world
UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:
Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.