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Director, Generative AI
Director, Generative AI-March 2024
New York
Mar 28, 2026
About Director, Generative AI

  130 5th Ave (22130), United States of America, New York, New York

  Director, Generative AI

  Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. Because of our investments in public cloud infrastructure and machine learning platforms, we are now uniquely positioned to harness the power of generative AI that few other organizations can. We are committed to building world-class applied science and platform engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance generative AI infrastructure. At Capital One, you will help bring the transformative power of generative AI to reimagine how we serve our customers and businesses who have come to love the products and services we build.

  We are looking for an experienced Director, Generative AI to help us build the foundations of our Generative AI platform. You will lead a team of AI engineers and applied scientists, and work on a wide range of initiatives, whether that's building large-scale distributed training clusters, optimizing training pipelines to underlying hardware/software stack, or deploying LLMs on GPU instances for real-time applications and decisioning systems, all in our public cloud infrastructure. You will work closely with other infrastructure and research teams to design and implement key capabilities of our platform. Examples of projects you will work on:

  Deploy a thousand-node training cluster optimizing storage and networking stack, with tightly coupled training pipelines to take advantage of multiple parallelism strategies, in our public cloud.

  Design and build fault-tolerant infrastructure to support long-running large-scale training tasks reliably despite failure of individual nodes, using containers and check-pointing libraries.

  Design and build run-time infrastructure for serving large ML models such as LLMs and FMs in our public cloud as well as secure third-party cloud providers.

  Build infrastructure for deploying search indexes and embeddings in vector databases that will work closely with the rest of our platform.

  Develop SDKs and APIs for our user community to build agents, information retrieval and anomaly/fraud detection systems on our Gen AI platform.

  Basic Qualifications:

  Bachelor's degree in Computer Science, Computer Engineering or a technical field

  At least 7 years of experience designing and building large-scale ML systems

  At least 6 years of experience developing AI/ML algorithms in Python or C/C++

  At least 5 years of experience leading teams of engineers and applied scientists

  At least 3 years of experience with the full ML development lifecycle using open-source AI/ML frameworks and public cloud

  Preferred Qualifications:

  Master's degree or PhD in Computer Science, a related technical field, or or equivalent practical experience with experience in leading applied science and engineering teams.

  Background in machine learning with experience in large scale training and deployment of deep neural nets and/or transformer architectures.

  Authored research publications in top peer-reviewed conferences, or industry-recognized open-source contributions in the space of neural networks, distributed training and SysML.

  Experience with machine learning frameworks such as TensorFlow or Pytorch, Lightning, Mosaic ML on GPU clusters with a focus on distributed training, checkpointing and fault-tolerance.

  Ability to move fast in an environment with ambiguity at times, and with competing priorities and deadlines. Experience at tech and product-driven companies/startups preferred.

  Ability to iterate rapidly with researchers and engineers to improve a product experience while building the core components of a platform.

  Experience working with public cloud infrastructure such as AWS, Azure or GCP.

  Familiarity with deploying large neural network models in demanding production environments.

  At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

  The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

  New York City (Hybrid On-Site): $274,800 - $313,600 for Director, Machine Learning Engineering

  Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

  This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

  Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

  This role is expected to accept applications for a minimum of 5 business days.

  No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

  If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

  For technical support or questions about Capital One's recruiting process, please send an email to

  Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

  Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

  Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.

  All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

  Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

  Minimum Salary: 31200.00Maximum Salary: 31200.00Salary Unit: Yearly

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