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Director, Experience Design
Director, Experience Design-March 2024
San Juan
Mar 28, 2026
About Director, Experience Design

  Director, Experience Design - 2406162460W

  Description

  Johnson and Johnson is currently recruiting for an Director, Experience Design (XD) for the J&J Technology organization (JJT). At JJT, we shape the future of healthcare by unlocking the power of people, technology, and insights. While serving as strategic problem solvers and innovators, we collaborate as trusted allies with leaders and partners across functions, sectors, and regions to align business strategies with experiences that matter and drive outcomes.

  Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 130 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people.

  Johnson & Johnson is the world's most comprehensive and broadly-based manufacturer of health care products, as well as a provider of related services, for the pharmaceutical and medical devices markets. There are more than 250 Johnson & Johnson operating companies employing over 125,000 people and with products touching the lives of over a billion people every day, throughout the world. If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen. The anticipated base pay range for this position is $142,000 -$244,950.

  At JJT, we drive business solutions through an agile, integrated approach and create the best end-to-end experience for our employees and customers through human-centered design. From guiding patients through treatment to accelerating vaccine development to enabling employees to work seamlessly from any location, our digital tools infuse our products with novelty, dexterity, and ease.

  Do you seek to tackle big, sophisticated, ambiguous problems? As digital leaders, we shape J&J to lead in digital technology – savvy and capable of fulfilling its promise. The technology we deliver fuels J&J as we strive to change the trajectory of health for humanity! Reporting to the Sr. Director of Experience Design (XD), the Director will design, lead, and inspire squads to craft human-centered digital experiences that meet users’ needs. This strong digital leader will collaboratively partner with product teams to achieve identified objectives, keep informed on industry trends, and identify UX opportunities and methodologies. This individual should be naturally curious, have a passion for human-centered design, be a creative problem solver, be comfortable with ambiguity, and embrace an agile culture. The leader will also help to design artifact creation and demonstrate the use of design research methodologies.

  Qualifications

  A minimum of a Bachelor's Degree is required

  A BA/BS degree is required, preferably in interaction design, human-computer interaction (HCI), engineering, or related area

  Required 10 years of demonstrated ability within a design discipline, for example: experience designer, interaction designer, information architect, user interface, service design or similar UX-related role

  Must have at least 5 years of experience leading UX teams

  Experience establishing strong relationships with executives

  Experience shaping and building a team of highly-skilled and seasoned design practitioners to deliver exceptional experiences

  Experience attracting, hiring and retaining superior design talent

  Advanced knowledge for information architecture and interaction design, user-centered design process, as well as user experience principles and techniques

  Strong blend of Business Strategy, Technology experience, and Human-Centered Design

  Ability to simplify sophisticated concepts for consumption by non-technical leaders

  Intellectual curiosity to keep pace with industry trends related to user experience

  Strong decision-making, consulting, and senior level business communication and presentation skills

  Outstanding leadership, time management, facilitation, and organizational skills

  Experience leading product designers to ensure roadmaps are oriented to deliver against program objectives and measurable experience-driven outcomes

  Collaborative leader who influences results and builds a strong collective team and design culture

  Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

  For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .

  Primary Location NA-US-New Jersey-New Brunswick

  Other Locations NA-United States

  Organization Johnson & Johnson Services Inc. (6090)

  Job Function Experience Design

  Req ID: 2406162460W

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