Director - Enterprise Utility Platform Engineering This position will be responsible for championing technology modernization and transformation for Core Banking, Integrations and Transmissions, Business Process and Document Management, and Contact Center. Driving the maturity, adoption, and stabilty and reliable operations of Comerica's Enterprise Shared Application capabilities with a leadership focus on ensure that these platform are managed proactively to provide the critical capabilities to operation Comerica's business lines successfully. The incumbent will partner with their peers in Enterprise Platform Engineering, Business Information Office, Chief Technology Office, Architecture, Technology Transformation and Risk, and Enterprise Security teams to ensure staffing, prioritization, delivery/execution, standards, and controls are met or exceed, and that problems/issues are resolved. This role will champion the benefits of enterprise reuse to maximize the value that the Shared Platforms can enable for Comerica. This role will also provide expert leadership, instruction, and direction to all team members, both direct and shared, as they complete their responsibilities, as well as regularly communicate with executive leadership. Position responsbilities: Strategy: Develops and leads the following * Enterprise level strategy leadership for Core Banking, Integrations and Transmissions, Business Process and Document Management, and Contact Center capabilities. * Developing a stratgic roadmap create or enhance capabilities (people, process and technology) for Core Banking, Integrations and Transmissions, Business Process and Document Management, and Contact Center capabilities. Delivery, Planning and Execution: * Developing and Deliver effective proposals to advance the strategy and roadmaps for Core Banking, Integrations and Transmissions, Business Process and Document Management, and Contact Center capabilities in a manner that provides crisp and clear business value to executive leadership. * In addition to delivery on the strategy and roadmap to advance capabilities, ensure that projects that require resource engagement to leverage to utilize DevSecOps, Quality Engineering, Developer Experience, and Software Architecture, Engineering and Enterprise Shared Components are staffed according to organizational priority and impact. * Coach and monitor the team to ensure that projects are delivered on time and with high quality. * Establishes metrics to measure timeliness and quality of development deliverables. * Provides leadership to team to enable timely resolution of problems and issues. Technology / Operational / Risk Control: * Maximize operational stability and resiliency with a proactive focus. * Advance the Core Banking, Integrations and Transmissions, Business Process and Document Management, and Contact Center capabilities to automate operational controls that must exist to effectively operate, and mitigate risk associated with the operation of these capabilities across the enterprise. * Effectively manage all forms of operational risk associated with managed capabilities and technologies. Financial Planning * Maintain oversight of all technology project financials, ensuring commitments are properly planned, monitored and delivered. * Develop and implement plan to track usage of technology investments. * Accountable for creating, securing approval for and management of Business Unit expense budgets, while exhibiting strict cost discipline. * Accountable for understanding and driving meaningful implications of key financial indicators, and the use financial analysis to create and evaluate strategic options and opportunities. * Accountable for negotiating and managing multi-million-dollar contracts and vendor relationships on behalf of the bank. * Explore and deploy tools and associated practices to build consumption patterns, identify cost optimization opportunities and provide input to financial planning activities. HR / Transformation / Diversity Management * Directs and manages staff performance and development processes. * Oversees staff salary administration processes, applying appropriate rules and governance to ensure equity and fairness. * Staffing and sourcing strategy needed to address changing workforce dynamics including building pipeline for future talent. * Development of plan for use of alternative resources, including contractors in managed services. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled