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Director, Donor Cultivation and Retention
Director, Donor Cultivation and Retention-March 2024
Agoura Hills
Mar 31, 2026
About Director, Donor Cultivation and Retention

  Duties

  Fundraising Strategy and Management

  Work closely with the SVP to develop a comprehensive multi-channel fundraising plan intended to broaden the base of individual donors, and grow revenue to support the expanding ministry needs at Joni and Friends

  Evaluate current development strategies and propose methods for strengthening cultivation and retention strategies for all segments including new donors, and sustainers. Analyze donor behavior trends and identify new diverse funding strategies

  Manage and supervise the efforts of the Development Officers and Donor Relations team focusing on growing and cultivating lasting relationships with donors. Meet with donors and supporters as needed to grow and cultivate strong relationships

  Grow all donor segments including current donors, new donors, sustainers, planned giving prospects

  Oversee and grow the grant program including research, proposal writing, impact data and reporting requirements

  Supervise planned giving program with a focus on complex and deferred gifts

  Work with development officers to secure underwriting for special fundraising events and matching gifts programs

  Collaboration with Marketing Team

  Working closely with the Joni and Friends Marketing team, the director will speak into donor cultivation strategies surrounding automated communication and engagements, including donor portals and automated email communications

  Work closely with the Direct Response marketing team on ministry appeals and acquisition tools

  Work closely with Marketing team to drive new sustainer revenue and cultivation efforts

  Cultivate a Ministry of Development Culture at Joni and Friends

  Act as an enthusiastic Ambassador throughout the organization and with field teams promoting a ministry of development culture

  Be an outspoken advocate for supporting the organization within the community and with field teams around the country

  Integration with Special Events, Data Analytics and Area Ministry team members

  Integration with Data Analytics and Accounting team in database management, gift processing and batching, acknowledgments and other processes looking for efficiencies and regulation compliance.  Ensure ethical compliance to the companies gift related policies and procedures following strict donor confidentiality and security protocols

  Integrate with Special Events and Major Gifts teams on yearly fundraising events maximizing ROI at each event

  Integrate and mentor field fundraising professionals both staff and volunteer efforts to ensure consistency of ethical fundraising practices

  Other duties and projects as assigned by the Supervisor to support department and organizational needs

  Qualifications

  Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith

  Desire to serve in a growing and dynamic Christian service ministry

  Bachelor’s degree required and 5+ years managing donor development

  Good interpersonal communication skills both verbal and written and the ability to effectively organize and prioritize a wide range of daily tasks with varied deadlines are necessary

  Must be detail oriented, committed to accuracy, a team player and self-starter who is flexible and able to work independently

  Must have a strong sense of confidentiality

  Strong general computer skills are necessary along with a competent, working knowledge of Windows, Microsoft Excel, Microsoft Word, Microsoft Outlook and the Internet

  Understanding of Christian ministry and specifically Joni and Friends is desirable

  Compensation for this position is $110,000 to $120,000 per year. This is a hybrid position in the Agoura Hills office (Mon, Tues, Thurs in office, Wed, Fri remote). 

  Prior to applying for any position with Joni and Friends, all applicants must review our Statement of Faith and Mission Statement (below).

  MINISTRY LIFE:

  Joni and Friends desire is to glorify God in the way we conduct ourselves, and in the work we do. Employment at Joni and Friends is not just a job but a calling from God to serve and share the gospel with people living with disabilities. We desire to see the local church become a place of belonging for every family living with disabilities. We want every employee to excel in their walk with Christ and at their job. We purposely create a ministry-wide prayer life environment and offer leadership, and general training to help employees “Lead like Jesus*” and perform their work with excellence.

  CHRISTIAN DISABILITY MINISTRY ENGAGEMENT:

  Every employee at Joni and Friends, regardless of their specific role is expected to grow and develop as a Christian Disability Ministry Leader (CDML). This implies a continuous journey of learning and involvement, where employees engage not only in Joni and Friends’ programs but also extend their ministry efforts to their local Christ-honoring churches. This core competency includes:

  Active Participation – Actively participate in ministry, both within the organization and their local Christ-honoring churches (if possible and to what degree they are able), advocating for participation of people with disabilities

  Continuous Growth – Besides Lead Like Jesus and Beyond Suffering trainings, continue to develop in the realm of disability ministry

  Culture of Belonging Approach – Encourage a culture of belonging ensuring that the needs of the disability community are addressed with grace and understanding

  Integration of Faith and Work – Ensure that Christian values are a driving force in all aspects of work

  Below outlines the Biblical Commission, Vision, Mission, and Values of Joni and Friends which employees are required to believe and uphold.

  BIBLICAL COMMISSION:

  “Go out quickly in the streets and alleys of the town and bring in the poor, the crippled, the blind and the lame…go out to the roads and country lanes and compel them to come in, so that my house will be full.” Luke 14:21-23 (NIV)

  VISION:

  “A world where every person with a disability finds hope, dignity, and their place in the body of Christ.”

  MISSION:

  “To glorify God as we communicate the Gospel and mobilize the global church to evangelize, disciple and serve people living with disability.”

  VALUES:

  Honor God in everything we do

  Build relationships based on trust and respect

  Maintain integrity and excellence in programs and services

  Practice responsible stewardship

  Lead Like Jesus is a course of study provided to all employees and is based on the book written by Ken Blanchard and Phil Hodges of the same name. The Lead Like Jesus course is the model which governs our ministry culture and contributes significantly to Joni and Friends maintaining its certification as a “Best Christian Workplace” according to surveys by the Best Christian Workplace Institute (BCWI). Powered by JazzHR

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