Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.

　　Trustmark is currently seeking a Change Management Lead to join the team. This is a hybrid work arrangement position with 3 days at the office in Lake Forest, IL, and 2 days remote.

　　This individual plays a key role in driving and managing organizational change initiatives within our division. Works closely with cross-functional teams to develop and implement change management strategies that facilitate smooth transitions during periods of transformation. Requires a strong understanding of human behavior, effective communication, and project management skills to successfully guide our workforce through changes that impact processes, systems, culture, and overall business operations. Responsible for Communication, Training, and Reinforcement to ensure adoption and minimize/work thru resistance.

　　Key Accountabilities:

　　Develop and execute on comprehensive change management strategies that include communication, training, stakeholder engagement, adoption, and reinforcement plans.

　　Develop metrics and key performance indicators (KPIs) to assess the effectiveness of change management efforts.

　　Develop clear, concise, and compelling communication materials to inform and/or train employees about upcoming changes, the rationale behind them, and the benefits.

　　Establish and maintain a community of practice to better ensure scale within the organization utilizing OCM techniques.

　　Education and Experience:

　　Bachelor’s degree and 4+ years of change management experience (prefer certification in change management) and overall 7+ years related experience.

　　Strong understanding of change management principles, methodologies, and best practices.

　　Ability to work collaboratively with cross-functional teams and senior leadership.

　　Proficiency in project management tools and techniques.

　　Proven results in providing coaching, mentoring and training within the OCM discipline.

　　Come join Trustmark! Join a team that will not only utilize your current skills but will enhance them as well. Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

　　For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune. The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.

　　All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran or disability.

　　Required Skills

　　Required Experience