About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

This Director level position in the Global Security Services organization will be tasked with continuing to build upon a newly launched Cyber Fusions Center program. The position will have four main responsibilities:

1) This position will be in a leadership role over a large 24x7x365 Security Operations Center environment that is primarily a virtual workforce. This position requires a strong leader to continue maturing the program. At a high level, the Cyber Fusion Center is responsible for incident response, operation, maintenance, and monitoring of the Lumen enterprise security capabilities. The personnel range from tier I triage, tier II engineers, Tier III Sr. and lead engineers. This team performs security event management functions - monitoring, detection, triage of security events and alerts in Security Information Event Monitor (SIEM) and associated monitoring systems. The role also facilitates the ingress, implementation and egress of advanced internal trouble / change requests for next generation firewall, and other security control frameworks

2) The position will also be responsible for establishing holistic Cyber Fusion Center a.k.a. Security Operations Center (SOC) technical processes, across all security disciplines. This includes developing a training and certification framework scale the digital transformation DevSecOps mindset and skillset.

3) This position will be responsible for operational requirements gathering, and execution of new internal security tools requirements in the enterprise space. As an example, incident response.

• Build and run a world-class security incident response program.

• Define and implement the strategy for security incident response and drive effective program execution.

• Develop the security incident response framework, including related standards and processes, and ensure effective implementation.

• Drive requirements for security monitoring and analytics capabilities and continuously assess the effectiveness of existing technologies.

• Oversee incident management, drive response activities, coordinate efforts across the organization, and ensure effective incident communications.

• Partner with other teams to deliver security incident response capabilities across the organization.

• Deliver incident findings to stakeholders and provide comprehensive incident reporting and metrics to the organization.

• Ensure threat intelligence capabilities and information sharing are effectively implemented and delivering value to the business.

• Ensure compliance requirements are met through effective security monitoring and response control implementation

The Main Responsibilities

Knowledgeable on the following languages / platforms:

Security platforms: Crowdstrike, Palo Alto, XSOAR, Proofpoint, Extrahop, Splunk, Symantec, RADIUS, as well as the Microsoft suite of security controls.

Other Responsibilities:

• Hiring, training, performance management and career development of Cyber Fusion Center members

• Identify, develop and implement / delegate assigned projects per specified scope of work

• Leadership of Manager and Sr. Manager level personnel

• Identification and resolution of complex issues in Lumen environments

• Continually realign / evaluate services with changing business and product needs

• Actively contribute to the successful advancement of the enlarged security operational organization

• Identify, build and maintain solid working relationships including collaborative activities with colleagues, peers, clients and vendors

• Excellent analytical and problem-solving skills

What We Look For in a Candidate

Knowleadge on the following languages / platforms:

Security platforms: Crowdstrike, Palo Alto, XSOAR, Proofpoint, Extrahop, Splunk, Symantec, RADIUS, as well as the Microsoft suite of security controls.

Required

Requires Bachelor’s degree in related field plus 7 years relevant experience or equivalent combination of education and experience.

Preferred

10 years in a security or ops environment

Certifications In specific security technologies

Security clearances may be necessary

Security industry certifications (examples):

CISSP

CRISC

CISM

Security+ CCNA

ACIA

CCNA

CEH

ITIL Foundations

Legal Statements

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$128,310 - $171,080 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

$135,060 - $180,080 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

$141,820 - $189,090 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

$148,570 - $198,090 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

What to Expect Next

Requisition #: 336112

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

128310

Salary Max :

198090

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline

12/12/2024