Our Company

　　Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

　　We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

　　The Opportunity

　　Your focus is to build compelling experiences for customers, developers, partners, and internal teams across the entire DX suite of products, such as Workfront, Adobe Commerce, Adobe Marketo Engage, Adobe Analytics, and more. You will be an evangelist for data-led experiences that are clear, engaging, and always customer-focused; and an internal leader in assisting teams across the organization to synthesize and share knowledge that will help our customers succeed.

　　What you'll Do

　　Conceptualize, test, and develop technical programs and automations that enhance the Success Account Manager role and streamline internal and external processes

　　Discovery and identify opportunities for more efficient workflows in the Success Account Manager role

　　Focus on data hygiene within account information and look for opportunities to automate account information changes at scale

　　Leverage data to determine the right approaches and methods

　　Audit programs and data to determine what is working (and iterate based on that information)

　　Develop journeys and resources for both internal and external audiences that accelerate their success

　　Identify insights based on customer engagement with the journeys you develop

　　What you need to succeed

　　2-5 years of experience in Data Analysis, Sales Operations, Program Management.

　　Tools Expert: Proven expertise in commonly used platforms, such as Salesforce, Marketo Engage, Gainsight, Workfront, Power Automate, Dynamics 365, Power BI, etc.

　　Problem-solver: Ability to unpack complex problems and work towards a solution using data as a primary tool.

　　Intellectual Curiosity & Agility: A quick learner that can simplify complex concepts, then troubleshoot for resolution. Be creative and willing to try new approaches.

　　Decision Making & Accountability: Calm with a can-do approach, especially under time or other pressure; weigh conflicting goals and commitments to make decisions based on core values; work in an organized matter; set professional goals, aligned with business outcomes. Ability to balance and prioritize multiple projects at once.

　　Product Knowledge: Clear communication about Adobe products, while actively listening; seek out innovative approaches while remaining focused on solutions.

　　Leadership Presence: Consistently positive encounters with peers, customers, prospects, and partners; trusting relationship built early in relationship and maintained throughout

　　Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $77,000 -- $138,300 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

　　At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

　　In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

　　Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more.

　　Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, [email protected] call (408) 536-3015.

　　Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.