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Digital and Transformation Lifecycle Services Delivery Manager
Digital and Transformation Lifecycle Services Delivery Manager-March 2024
Tlaquepaque
Mar 29, 2026
About Digital and Transformation Lifecycle Services Delivery Manager

  Description:

  The Digital & Transformation Organization (D&TO) has bold goals to build and operate world class, enterprise-grade digital capabilities and to leverage them with our colleagues to deliver winning propositions for HP. As part of this charter, we must be both the operators of today and the creators of tomorrow— requiring a unique combination of operational excellence and strategic leadership.

  Transformation is a core element of the HP strategy and requires considerable engagement with all levels of the organization to drive multiple complex cross-organizational projects in parallel. As a D&TO Delivery Manager, you will be accountable for the end-to-end management and delivery of digital transformation programs/projects from business case creation to delivery of benefits and will be accountable for a portfolio of complex, cross-organizational initiatives. You will collaborate with HPWS Business, Sales Operations, IT, and other functions/organizations, and be responsible for driving business value to our customers by delivering effective technology solutions that address the customer’s business problems, needs and opportunities.

  Requirements:

  In this role you will provide program/project leadership for the critical transformation strategy efforts in key lines of business

  Organize the program team to optimize efficiency and effectiveness of desired outcome

  Advise and consult on project charters, project deliverables, cost-benefits analysis, timelines, resource allocation, scope and gathering requirements to design solutions

  Partner with key business stakeholders and direct the efforts of multiple workstreams and teams in the solution, design, and implementation of project plans and business cases in support of strategic transformation efforts

  Collaborate across several project teams: product management, service delivery, engineering development, operations, business stakeholders, vendors and (internal) clients

  Manage the E2E process for verifying the delivery of the business outcomes for the transformation initiatives

  Ensure project delivery is aligned with standards, Digital (IT) strategy and program value delivery objectives

  Facilitate technical and functional subject matter experts for problem resolution within workstreams

  Coordinates communication to all levels of the organization about project status,budget, and risks to key stakeholders and management, including executive program checkpoints

  Manage project governance through regular core project team review calls, project executive dashboard reporting availability

  Work with key stakeholders and product owners to drive delivery of business problem(s) that must be solved and generate support for the initiative through consistent communications on the benefits of the program/project goals

  Provide hands-on leadership and project management to ensure deadlines are met and key deliverables are always accurate

  Define E2E implementation plans and approach to fully integrate/onboard new business initiatives with documented and maintained key milestones, decisions, change records, resource requirements, and investment requirements

  Drive project escalations should project scope, budget or timeline are at risk

  Establish and maintain processes to manage scope throughout implementation project life cycles

  Perform risk and change management to increase project success by proposing appropriate trade-offs between schedule, requirements, and budget

  Education and Experience Required:

  First Level University degree

  7+ years in project management roles or in like roles/businesses

  Knowledge and Skills:

  Demonstrates an in-depth understanding of key Services’ operational policies, processes, and methodologies applicable to project management

  Speaks with authority to most layers of depth related to project management methods. Strong verbal and written communication skills, including negotiation, presentation, and influence

  Strong leadership skills, including coaching, team- building, conflict resolution, and management

  Makes use of and contributes to Services PM Profession community

  PMP Certified

  Excellent analytical thinking, analysis, and problem-solving skills

  Exposure to Agile supporting tools and environment for efficiently working with IT Scrum teams and business stakeholders/product owners

  Flexibility to work across multiple region time zones

  Personal skills and qualities:

  Excellent analytical skills, communication & presentation skills

  Ability to deal with conflict situations

  Positive, creative, structured, and organized

  Change management skills

  Negotiation and problem-solving skills

  Planning and organizing capabilities

  Personal maturity and standing

  About HP

  You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you.

  So

  are we. We love taking on tough challenges, disrupting the status quo,

  and creating what’s next. We’re in search of talented people who are

  inspired by big challenges, driven to learn and grow, and dedicated to

  making a meaningful difference.

  HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

  Our history: HP’s commitment to diversity, equity and inclusion – it's just who we are.

  From the boardroom to factory floor, we create a culture where everyone is

  respected and where people can be themselves, while being a part of

  something bigger than themselves. We celebrate the notion that you can

  belong at HP and bring your authentic self to work each and every day.

  When you do that, you’re more innovative and that helps grow our bottom

  line. Come to HP and thrive!

  Equal Opportunity Employer (EEO):

  HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

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