Description:

　　This client is a not-for-profit medical system owned by the State of North Carolina and based in Chapel Hill, North Carolina at the University of North Carolina at Chapel Hill. They currently are made up of 18 hospitals across the state of NC from Asheville to Goldsboro.

　　A consultant is needed to join the Desktop Support team within the End User Support team. This person will be on the projects team for EUS and responsibilities can vary based on the business needs – originally brought in for a Windows 10 deployment of 50,000 machines, this group acts as technicians who are deployed to new clinic set ups, technology deployments, support of the transition to remote workforce. They must prepare the hardware, image, deploy, configure and test all machines at both new sites prior to the ‘go live’ of the buildings where patients will be seen.

　　75% of this persons’ will be supporting projects with the other 25% doing break/fix tickets and service requests for post goLive support. Some projects could include collapsing domains, imaging and rolling out machines for Windows 10. They will also be spending some time supporting asset management.

　　Some of the break fix issues could be related to PCs, Printers and other peripheral devices (connectivity), why applications aren't running, putting machines into AD. They use Bomgar to do remote support, they have desktops and VDI. Vocera Support for their Voice Environment, and Empravada Badge Access. Citrix environment, some basic EPIC support as well.

　　Attitude, aptitude and a desire to make a difference in a healthcare setting are key for success in this role.

　　This role will be onsite, safety precautions are being taken.

　　Interviews will take place in person.

　　Skills:

　　Windows 10, Support, Hardware, Active directory, Imaging, Deployment, Customer service, Technical support, Printers

　　Top Skills Details:

　　Windows 10,Support,Hardware,Active directory,Imaging,Deployment

　　Additional Skills & Qualifications:

　　Need to have a strong customer service background .

　　Integrity and attitude are most important for this manager.

　　Experience Level:

　　Intermediate Level

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.