Description

　　Do you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users? You might be interested in Robert Half's new Desktop Support Technician role. To thrive in this position, you will need to be a self-starter, with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is located in the San Antonio, Texas, area.

　　Your responsibilities in this role

　　Organize hardware repairs with the appropriate vendors

　　Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

　　Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals

　　Administer computer desktop support in accordance with established policies and procedures

　　Interface regularly and effectively with ticket submitters

　　Fix computer problems, and recommend appropriate action/solutions

　　Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

　　Requirements - Desktop support or related experience

　　Active Directory experience desired

　　Strong familiarity with Service Desk Tickets

　　Active Directory experience

　　Ability to write reports, business correspondence, user instructions, and procedure manuals Technology Doesn't Change the World, People Do.®

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .