Description Candidates with a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users will be excited about Robert Half's Desktop Support Technician role. This role is with a company in the Service industry. This position is ideal for self-starters with strong problem-solving skills and a passion for working in an innovative environment. Located in the Marissa, Illinois, area, this Desktop Support Analyst role is long-term contract / contract in nature.

　　Responsibilities

　　Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

　　Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals

　　Rectify computer problems, and suggest appropriate action/solutions

　　Administer computer desktop support in accordance with established policies and procedures

　　Develop records of daily data communication transactions, issues and remedial actions taken or installation activities

　　Meet regularly and effectively with ticket submitters

　　Match hardware repairs with the appropriate vendors Requirements - Desktop support or related experience

　　Active Directory experience desired

　　Ability to quickly write reports, business correspondence, user instructions, and procedure manuals Technology Doesn't Change the World, People Do.®

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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