Overview

　　Desktop Governance & Compliance ensures our wide-ranging end-user computing environment maintains operational efficiency and stability in a secure technical environment. We are seeking a highly skilled and motivated Analyst II with primary responsibilities to include supporting desktop application management, i.e., software contract renewals and requisitions, audit and risk compliance, desktop governance and application rationalization, and elevated administrator access requests.

　　Responsibilities

　　Manage desktop contract lifecycle. Review, track, and manage renewals; Gather license and usage information and collaborate with business units to make decisions on contract terms and agreements to maintain compliance with federal and industry standards. Manage vendor payments for desktop software; Create and process requisitions and invoices for contract renewals and licensing; Work with the vendors, Procurement, ISD Financials, IT Asset Management, and Desktop Software Packaging to resolve discrepancies. Participate in annual financial planning; gather budget data, analyze hardware and software contracts, usage, and agreements, establish projected costs and budget allocations. Perform audit and risk management activities for the desktop environment, i.e., elevated workstation administrator access, restricted software, and desktop standards and policies. Evaluate requests for new and upgraded desktop and virtual software. Perform checks and validation against the asset inventory, technology, and regulatory standards in support of governance reviews. Lead and participate in Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Collaborate with cross-functional teams to gather and refine user stories, ensuring clear and comprehensive requirements. Conduct and participate in story grooming sessions to prioritize backlog items, break down epics into user stories, and define acceptance criteria. Deploy approved desktop software and provide customer support. Perform qualitative and quantitative analysis using analytical techniques, tools, models, and simulation. Analyze large sums of data and present findings using presentation tools, Microsoft Excel pivot tables, Power BI, and similar reporting tools. Perform analysis of applications and enhancements for process improvement or re-engineering. Ensure compliance with Navy Federal Credit Union Information Security and Enterprise Technology Service standards and best practices. Build effective relationships with team members, management, and key stakeholders. Recommend, develop, and maintain complete and accurate documentation. Perform other duties as assigned.

　　Qualifications

　　Bachelor's degree in information technology, related field, or the equivalent combination of education, training, and experience. Working knowledge of MECM/SCCM, JAMF, Uber agent, ServiceNow, MS Office suite, and other related tools and technologies. Experienced with expense tracking and administration, asset inventory reconciliation and license true-ups, and procurement lifecycle and applying practices to coordinate and facilitate completion of IT contract and maintenance agreements. Experienced in project coordination and meeting facilitation. Strong communication and documentation skills in writing technical and end-user documentation. Experienced in guiding and mentoring others. Experienced in supporting and facilitating risk and compliance audits, including progress tracking, status reporting, and the collection of artifacts. Experience developing action plans and presenting recommendations to management. Advanced organizational, planning, and time management skills with the ability to prioritize and execute. Advanced research, analytical, and problem-solving skills using pivot tables and other related tools and reporting. Strong communication and presentation skills when presenting findings, conclusions, and other information to a variety of audiences. Strong documentation skills in writing technical and end-user procedures. Self-starter with a positive attitude and willingness to hit the ground running. Diplomatic in exchanging information and addressing sensitive issues.

　　Desired Qualifications

　　CGRC or CSAM certification. Certification by the National Contract Management Association, Institute for Supply Management, or other nationally accredited source.

　　Hours: Monday - Friday, 8:00AM - 4:30PM

　　Location: 820 Follin Lane, Vienna, VA 22180

　　About Us

　　You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

　　• Military Times 2022 Best for Vets Employers

　　• WayUp Top 100 Internship Programs

　　• Forbes® 2022 The Best Employers for New Grads

　　• Fortune Best Workplaces for Women

　　• Fortune 100 Best Companies to Work For®

　　• Computerworld® Best Places to Work in IT

　　• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

　　• Fortune Best Place to Work for Financial and Insurance Services

　　Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

　　Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

　　Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.