Departmental Technician 7-E9 - Core Technology Platform Division

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　　Departmental Technician 7-E9 - Core Technology Platform Division

　　Salary

　　$44,678.40 - $61,360.00 Annually

　　Location

　　Lansing, MI

　　Job Type

　　Permanent Full Time

　　Job Number

　　2301-24-DSA017

　　Department

　　Department of State

　　Opening Date

　　01/17/2024

　　Closing Date

　　1/31/2024 11:59 PM Eastern

　　Bargaining Unit

　　UNITED AUTO WORKERS (UAW)

　　Description

　　Benefits

　　Questions

　　Job Description

　　This position will assist the Core Technology Platform Division (CTPD) with testing for the Customer and Automotive Records System (CARS) and other CTPD programs.

　　The CARS program is used to process transactions at all 131 Secretary of State branch locations throughout the state as well as the in-house branch (Internal Services Section) which assists customers by processing transactions by mail and assisting customers who are out of state with their transactions. It also serves as the public interface providing online services. It functions as the interface for critical applications on the local, national, and international level including American Association of Motor Vehicle Administrators (AAMVA), Electronic Vehicle and Registration applications, the Law Enforcement Information Network (LEIN), and thousands of Commercial Service Program customers.

　　The CARS is the primary application of the MDOS driver and vehicle operations while also providing financial, business licensing, and regulatory monitoring services.

　　Position Description (https://mcsc.state.mi.us/AgencyPDFs/CompletePD.pdf)

　　MDOSJOBS

　　Required Education and Experience

　　Education

　　Education typically acquired through completion of high school.

　　Experience

　　Departmental Technician 7

　　One year of experience performing administrative support activities equivalent to the 7-level in state service.

　　Departmental Technician 8

　　One year of experience performing administrative support activities equivalent to the 8-level in state service.

　　OR

　　One year of experience as a technician or paraprofessional equivalent to the entry level in state service.

　　Departmental Technician E9

　　One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.

　　OR

　　One year of experience performing administrative support activities equivalent to the 9-level in state service.

　　OR

　　Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.

　　Alternate Education and Experience

　　Departmental Technician 7

　　Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.

　　Departmental Technician 8

　　Possession of a Bachelor’s degree may be substituted for the experience requirement.

　　Departmental Technician E9

　　Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.

　　Additional Requirements and Information

　　Civil Service Commission Rule 2-7 requires that all newly hired state employees submit to and pass a pre-employment drug test prior to their actual appointment.

　　Due to the nature of work of the Department of State, criminal will be checked.

　　Position requires incumbent be a United States citizen and pass a thorough background investigation to comply with Public Act 7 of 2008, Public Act 23 of 2008, and the Memorandum of Agreement between the State of Michigan and the Department of Homeland Security. Position also requires incumbent possess and maintain a valid driver's license, in accordance with agency's driving record standards.

　　You must apply for this vacancy through the NEOGOV system; click on "Apply" in the job posting for instructions in submitting your electronic application. Hard copy applications will not be accepted.

　　Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results.

　　View the entire job specification at:http://www.michigan.gov/documents/DepartmentalTechnician_12525_7.pdf

　　State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. In 2022,Forbesranked the State of Michigan in theTop 10 of America’s Best Employers For New Grads (https://www.forbes.com/lists/best-employers-for-new-grads/?sh=5be036b2203a) and as the #1 employer for new grads in government services. More details on benefits for our new hires are below:

　　Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

　　Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available atwww.mi.gov/employeebenefits.

　　Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.

　　Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

　　Paid Parental Leave:Eligible employees can take12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.

　　Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

　　Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

　　Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

　　Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

　　Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans.Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.

　　Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

　　Professional Development:To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

　　Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

　　Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.

　　Updated: 11/14/2022

　　01

　　Are you related to anyone working at the Department of State (Secretary of State)?

　　Yes

　　No

　　02

　　If you answered "yes" to question #1, please list the name of each relative. If you answered "no" to question #1, please enter "none".

　　03

　　Please list all previous names, to include name at birth, and any alias name(s) used. If you do not have any previous/alias names to list, please enter "none".

　　04

　　Do you possess the education typically acquired through completion of high school?

　　Yes

　　No

　　05

　　DPTLTCH – Please select your level of experience.

　　At least one year of experience performing administrative support activities equivalent to the 7-level in state service OR completion of at least two years of college (60 semester or 90 term credits).

　　At least one year of experience as a technician or paraprofessional equivalent to the entry level in state service OR at least one year of experience performing administrative support activities equivalent to the 8-level in state service OR possession of a Bachelor's degree in any major.

　　At least two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service OR at least one year of experience as a supervisor of administrative support activities or performing administrative support activities equivalent to the 9-level in state service OR possession of a Bachelor's degree in any major and at least one year of job-related experience.

　　None of the above.

　　06

　　Due to the nature of this position, the Michigan Department of State (Secretary of State) conducts comprehensive background checks that will require the candidate to be subjected; and not limited to: driving record and criminal history review, fingerprinting, drug testing, reference checked, and validating documentation to confirm citizenship. Do you accept and comply to these background check requirements?

　　Yes

　　No

　　07

　　How many years of experience do you possess navigating between different applications to complete necessary tasks?

　　None

　　Less than 1 year

　　1 to 3 years

　　3 to 5 years

　　More than 5 years

　　08

　　Please describe your experience navigating between different applications to complete necessary tasks. If you do not possess this experience, please type "none."

　　09

　　How many years of experience do you have working with driver and vehicle policies, procedures, or records within the Department of State?

　　None

　　Less than 1 year

　　1 to 3 years

　　3 to 5 years

　　More than 5 years

　　10

　　If you have experience working with driver and vehicle policies, procedures, or records within the Department of State, please explain. If you do not possess this experience, please type "none."

　　11

　　How many years of experience do you have working with Personally Identifiable Information (PII)?

　　None

　　Less than 1 year

　　1 to 3 years

　　3 to 5 years

　　More than 5 years

　　12

　　If you have experience working with Personally Identifiable Information (PII), please explain. If you do not possess this experience, please type "none."

　　13

　　How many years of experience do you have testing system functionality for accuracy and usability, writing test scenarios, and identifying errors?

　　None

　　Less than 1 year

　　1 to 3 years

　　3 to 5 years

　　More than 5 years

　　14

　　If you have experience testing system functionality for accuracy and usability, writing test scenarios, and identifying errors, please explain. If you do not possess this experience, please type "none."

　　15

　　How many years of experience do you have using CARS (Customer and Automotive Records System) or similar enterprise-wide applications?

　　None

　　Less than 1 year

　　1 to 3 years

　　3 to 5 years

　　More than 5 years

　　16

　　Please describe your experience using CARS (Customer and Automotive Records System) or similar enterprise-wide applications. If you do not possess this experience, please type "none."

　　17

　　Did you remember to attach your cover letter, resume, and official transcripts (if applicable)?

　　Yes

　　No

　　18

　　Please select from the options below: (Please note, actions that have been expunged, formal counseling, and layoff actions need not be reported.) Failure to answer this question honestly may result in being sanctioned from employment with MDOS. Please select all that apply.

　　I have been dismissed within the last two years

　　I have resigned in lieu of discipline or dismissal within the last two years

　　I have been suspended without pay within the last two years

　　I have received an unsatisfactory rating in the last two years

　　I have received a written reprimand within the last two years

　　I have signed a last chance agreement with MDOS within the last two years

　　I certify that none of the above circumstances apply to me

　　Required Question

　　Agency

　　State of Michigan

　　Department

　　Department of State

　　Address

　　[email protected]

　　P.O. Box 30775

　　Lansing, Michigan, 48909

　　Apply

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