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Department Store Manager
Department Store Manager-March 2024
Jackson
Mar 28, 2026
About Department Store Manager

  The Store Manager is responsible for overseeing the daily operations of their store, making sure it runs smoothly and effectively. This includes managing all aspects of store operations, including scheduling, customer service, marketing, merchandising, inventory, financial reporting, and safety. You will also manage, develop, and motivate store employees as well as develop business strategies to meet goals and increase sales in a competitive marketplace. In this position, you will grow the company's market share by selling to large, commercial users, such as paint contractors, as well as retail customers.This position's typical schedule is 48 hours per week, which may include evenings and/or weekends.Develop business strategies to increase sales and optimize profitabilityMeet sales goals by training, motivating, mentoring, and providing feedback to store employeesEnsure high levels of customers satisfaction through excellent serviceBuild and maintain knowledge of all products to ensure effective customer recommendationsBuild positive relationships with wholesale and retail customersComplete store administrationEnsure compliance with policies and procedures including safety, loss prevention, and securityMaintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displaysProvide accurate and timely reporting as requiredManage employee training, development, performance management, and corrective actionRespond to and resolve any customer and/or employee complaintsPartner with Sales Reps to make outside sales calls to increase market shareMinimum Requirements:Must be at least eighteen (18) years of ageMust be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the futureMust have a valid, unrestricted Driver's LicenseMust have at least a High School diploma or GEDMust be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.Must have at least one (1) year of experience in leadership role(s), supervising others, or leading teamsMust have at least one (1) year experience working in a retail, sales, or customer service positionIf internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisalIf internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current positionPreferred Qualifications:Have previous work experience selling paint and paint related productsHave work experience using timekeeping and/or customer relationship management ("CRM") systemsHave an associate degree or higher in business, sales, or marketingHave at least one (1) year of work experience as an Assistant Store or Branch Operations Manager for Sherwin-WilliamsWillingness to relocate for future job opportunitiesAbility to read, write, comprehend, and communicate in more than one languageAbility to read, write, comprehend, and communicate in SpanishSherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.VEVRAA Federal Contractor requesting priority referral of protected veterans.

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