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Demand Response Rep, Inbound (LATAM)
Demand Response Rep, Inbound (LATAM)-March 2024
Guadalajara
Mar 30, 2026
About Demand Response Rep, Inbound (LATAM)

  At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

  Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

  This position requires in office attendance 2-3 times a week in our Guadalajara office

  The F5 Digital Sales organization is a global sales organization with an opportunity to be a tremendous revenue growth engine for the company. The F5 solution bridges the gap between NetOps and DevOps with multi-cloud application services spanning code to the customer. This role is part of an exciting new team at the forefront of establishing cutting-edge opportunistic sales motions using AI and automation, digital marketing, big data, and analytics to drive impactful demand response and targeted sales coverage. Do you thrive in a fast-paced environment and use data-driven plans and initiatives to impact customers meaningfully?

  We are looking for a Demand Response Representative who is passionate about building a career in technology sales and will be aligned with our LATAM Sales team. You are curious by nature, and you genuinely love to learn. You love the thrill of building relationships with exciting new prospects focused on always creating the best experience for the customer. You are a standout colleague with an innately positive spirit who enjoys collaboration and is always willing to lend a hand. You have excellent attention to detail and take immense pride in your work. You successfully partner with others and are open to finding creative ways to overcome challenging problems. You are goal-oriented and want to progress yourself, the team, and the organization towards our targets.

  What You'll Do

  Utilize sales enablement tools and technology to efficiently and effectively manage fast-paced sales response motions for a high volume of mid-market green and white space accountsExecute inbound and outbound sales motions focused on quickly converting customers from anonymous to activeFollow up on Marketing leads using data for opportunistic solution sellingPartner with Marketing to provide a feedback loop for continuous lead generation campaign improvement and optimizationWork onsite at F5's Digital Sales Center to help build a culture of collaboration and learning to create an industry-leading Digital Sales organizationBe the first contact point for many customers and deliver a strong first impression to set the foundation for long-term customer relationshipCore sales skills related to initiating conversations, uncovering basic needs, connecting needs to high-level F5 solution potential and driving interest in continued discussion with sales team membersCommunicate and engage through virtual video conferencing and navigate phone systems, voicemail systems, front desk operators, and administrative assistants to reach intended contactsLearn to identify the right leads at the right companies by using prospecting toolsEffectively turn prospects and qualified leads into opportunities and revenue pipelines by filtering them through different criteria, e.g., PANT (Pain, Authority, Need, and Timeline)Position competitive offerings and solutions in the context of customer needs and experiencesMeet and exceed monthly revenue targets by scheduling highly qualified meetings with technical leaders in the areaBe an evangelist for F5 and stay up to date with competitive product offerings

  Who You Are

  Fluent speaking, writing, and reading in Spanish and English, a requirementYou exhibit qualities of overachievement, self-motivation, good teamwork, and positive attitudePrevious business development work experience or a college degree is great - the more interesting, the better!Strong verbal and written communication skillsSales experience in a technology company is a huge bonusAbility to manage processes and capture data in Salesforce.comAbility to work with others to reach team-based goalsKnowledge of Microsoft Office product suite and messaging environment to interact with team members

  Leadership Blueprint Competency Requirements

  Accountability - Holding self and others accountable for keeping commitments and delivering the best possible performanceAuthenticity - Showing a genuine, accessible, and caring side that builds trust, mutual support, and credibility in all appropriate directions.Communication - Ensuring that communications channels are open and that information and ideas are flowing in all appropriate directionsExcellence Orientation - Striving to be the best that one can be and to maximize one's own potential in helping F5 succeed.Teamwork - Working in concert with others and creating group synergy to pursue collective goals.Business Savvy - Demonstrating solid knowledge of business and industry practices and otherwise showing a command of business fundamentals.Innovation - Creating and supporting an environment that is conducive to innovation and new ways of doing thingsStrategic Thinking - Demonstrating a big-picture perspective and ability to consider all relevant information when making business decisions.

  Physical Demands and Work Environment

  Duties are performed in a normal office environment while sitting at a desk or computer table.Duties require utilizing a computer, communicating over the telephone, and reading printed material.Duties may require being on call periodically and working outside normal hours (evenings and weekends).

  #LI-KT1

  #LI-Hybrid1

  The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

  Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

  Equal Employment Opportunity

  It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected].

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