Position : Delivery Driver (Class B)

　　Location : San Antonio, Texas

　　Requisition ID: : 24541

　　GENERAL PURPOSE

　　Operate a straight truck or pup truck to deliver products in a safe and timely manner to customers according to the

　　delivery route schedule as determined by the supervisor. Demonstrate high standards of customer service.

　　Communicate frequently with peers, supervisors, and others.

　　• Operate a commercial motor vehicle in compliance with DOT and DFA rules, regulations and policies adhering

　　to all safety practices

　　• Deliver pre-ordered or unscheduled (special orders) products to customers (schools, grocery stores, nursing

　　homes, etc.) according to route schedule and customer delivery expectations (e.g., put deliveries inside coolers

　　and walk-ins) in a safe and timely manner

　　• Follow designated routes and schedules unless otherwise directed by supervisory personnel. Report delivery

　　delays to management due to road conditions, accidents or breakdowns

　　• Based on route design, load and unload product as required at designated stops (manually with hook, 2-wheel

　　cart and/or pallet jack); may include stocking, rotating, and/or ordering of product (varies from route to route)

　　• Collect empty cases

　　• Provide merchandising support based on customer requirements and promote the addition and sales of new

　　products if appropriate

　　• Communicate effectively and maintain good relations with customers, resolve customer complaints, and report

　　any problems to the driver supervisor or manager

　　• Ensure and/or perform proper maintenance on assigned vehicles and equipment used (tires, fuel, oil check,

　　etc.) and maintain a clean vehicle

　　• Ensure load is properly secured prior to travel and at each stop and make adjustments when needed

　　• Complete all daily paperwork fully and correctly each day. Complete DOT and customer paperwork including

　　delivery tickets, pre and post trip inspections, driver logs, trip records, and vehicle service reports

　　• Submit all customer paperwork and deposits daily, including invoices, load orders, and handheld reports

　　• Ensure sufficient route inventory levels to meet customer demands while adhering to account inventory control

　　and company distribution procedures; document condition of freight before departure

　　• Attend all driver workshops and training sessions

　　• Use company supported applications or systems properly

　　• Represent DFA positively and professionally at all times during interactions with customers or other individuals

　　• The requirements herein are intended to describe the general nature and level of work performed by employee,

　　but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

　　EDUCATION AND EXPERIENCE

　　• High School Diploma or equivalent

　　• Up to 2 years of experience driving a straight truck or pup truck, within the last 5 years preferred

　　DFA Benchmark Job Profile template.docx

　　• Must meet minimum age requirements

　　• Must meet DFA requirements for Motor Vehicle Records

　　• Must meet all DOT requirements

　　• Certification and/or License – valid CDL Class B/Class B with Air Brake endorsement

　　KNOWLEDGE, SKILLS, AND ABILITIES

　　• Knowledge of DOT procedures, rules, and requirements

　　• Skill with math for calculating load size and recording accurate volume/weight measurements

　　• Customer service skills

　　• Able to communicate effectively, both verbally and in writing

　　• Able to contribute to the positive performance behaviors through personal example

　　• Able to be proactive in seeking solutions and taking appropriate steps to solve problems

　　• Able to work in collaboration effectively and foster good teamwork

　　• Able to be punctual, follow directions, and meet deadlines

　　• Able to interpret and apply company policies

　　• Able to adapt and manage to change effectively

　　• Able to perform task and duties with minimal supervision

　　• Able to take initiative in performing job

　　• Good organization and record keeping skills

　　• Must be able to read, write and speak English

　　An Equal Opportunity Employer