Company Description

　　Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

　　Job Description

　　Consult with customers to understand their business and technical goals

　　Define and deliver education sessions

　　Install, configure, and troubleshoot Dynatrace products in Production, Test and Development environments

　　Serve as subject matter expert on Dynatrace APM techniques and best practices

　　Identify key “Business Modeling” integration opportunities, especially around reporting, alerting, dashboards, SLOs, etc.

　　Analyze performance data and assist with performance troubleshooting / tuning of customer applications, architecture, and practices

　　Build relationships that support the successful adoption and integration of Dynatrace APM products throughout the application lifecycle

　　Qualifications

　　Located in or within commuting distance from posted job location

　　Programming experience in an enterprise application development environment is an advantage. This is not a developer position, but knowledge in enterprise application development is desirable.

　　Understanding of code- and container-level performance tuning, CI/CD process, troubleshooting, and architecture best practices in multi-tier, container and cloud-based applications

　　Inherent and proven problem-solving nature, with an engaged, self-motivated, can-do attitude

　　Demonstrated experience with data visualization via charts and dashboards, including appropriate use of granular and aggregate data

　　Excellent presentation skills and an ability to adapt to the audience “on the fly”

　　Excellent verbal and written communication skills and attention to detail; comfortable with people from the development labs to the executive offices

　　Additional Information

　　All your information will be kept confidential according to EEO guidelines.