Home
/
Comprehensive
/
Delivery Architect - ServiceNow ITOM Architect
Delivery Architect - ServiceNow ITOM Architect-September 2024
Chicago
Sep 7, 2025
ABOUT CAPGEMINI
We focus on helping drive value for our customers in three key areas: customer experience, intelligent industry, and enterprise management.
10,000+ employees
Consulting, Information Technology
VIEW COMPANY PROFILE >>
About Delivery Architect - ServiceNow ITOM Architect

  Capgemini is seeking a ServiceNow ITOM Architect with extensive consultative and hands-on experience that includes a consistent track record of successful deployments for external customers. The ideal candidate will demonstrate their in-depth technical knowledge of the ServiceNow platform by working hand-in-hand with our customers, and platform developers, to ensure that the solution implemented meets outstanding technical and practical standards.

  As a Platform Architect you will be a technical consultant working to develop, design and own technical solutions on the ServiceNow platform for our customers. The Platform Architect provides best practice platform guidance for our clients, as well as working closely with key members of the Capgemini project team to ensure a timely and technically sound implementation of the ServiceNow platform.

  · Minimum 3 years of ServiceNow Architect experience, as detailed above

  · Demonstrated level of expertise with JavaScript and ServiceNow JavaScript API's, including the ability to create and implement their own scripts

  · Ability to build custom business rules and client scripts, including UI policies/scripts, ACL’s, and Data Policies

  · Shown ability with scripting and designing the Service Portal / Employee Center application, including using HTML, CSS, Angular, SASS, Bootstrap

  · Extensive Architect and Developer level experience with at least two primary ServiceNow applications, including

  ITOM

  ITSM

  CSM

  ITAM

  Integration Hub (including integration development using REST, SOAP, etc..)

  · Create overall technical architecture for ServiceNow implementations that aligns with customer’s business requirements

  · Contribute and actively participate in Scrum calls

  · Build on current platform knowledge by learning new modules and broadening skills

  · Provide technical best practices, architecture and code review

  · Uphold excellent time management and organizational skills with a proficiency toward creative problem-solving.

  · Remain innovative, creative, self-directed…a great leader and teammate with a record of accomplishment in leading multiple complex tasks

  · Maintain current certifications, keep up to date on all Delta releases

  Additional Qualifications:

  · Minimum 5 years IT related experience

  · CSA, CAD and CIS Certifications required

  · ServiceNow Implementation Specialist certification is a plus

  · External Client consulting experience highly preferred

  · Excellent written, verbal and presentation skills.

  · Experience leading and advising multiple projects simultaneously.

  · Shown leadership ability

  About Capgemini

  Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. As we leverage cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of business needs, this passion drives a powerful commitment. To unlock the true value of technology for your business, our planet, and society for a more inclusive, sustainable future.

  Get The Future You Want | www.capgemini.com

  About Cloud Infrastructure Services (CIS):

  CIS powers enterprises’ business and technology digital transformation by accelerating change, reinforcing cybersecurity, empowering employees, managing complexity, and fostering adaptability. Working across sectors in 50 countries, our 30,000 cloud professionals apply our world-class expertise with cloud leaders to offer bespoke, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support.

  Leveraging our close partnerships with leading cloud vendors and advanced intelligence from our global operations centers, our CIS teams are trusted by clients to securely navigate in today’s dynamic business environments, driving forward business value so they get the future they want. Our unique approach to infrastructure connects solutions, services, and suppliers to implement integrated solutions across the IT supply chain, public and private clouds, and legacy environments, helping clients optimize their digital transformation journeys.

  Our five key service areas are:

  Cloud Services: Exploiting the cloud at speed and scale

  Employee Experience Services: Making the “future of work” work for our clients

  Cybersecurity Services: Securing Foundations to Create Open Futures

  Enterprise Service Management: Taking charge of complexity to drive business value

  Infrastructure Services: Managing and modernizing IT estates

  Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

  Please be aware that Capgemini may capture your image (video or screenshot) during the interview process. That image may be used for verification, including during the hiring and onboarding.

  Job: Infrastructure

  Organization: CIS US P&C

  Title: Delivery Architect - ServiceNow ITOM Architect

  Location: GA-Atlanta

  Requisition ID: 074362

  Other Locations: US-IL-Chicago, US-TX-Dallas

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Driver Trainee | Starting out at twenty-five dollars per hour + get your CDL paid for!
Republic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world. We are Sustainability in Action — our promise to be environmentally responsible
Sales Development Rep
Overview About TEKsystems and TEKsystems Global Services We’re TEKsystems. We accelerate business transformation for our customers. We bring real-world expertise to solve complex technology, business
Hardware Engineer
Electronics Design Engineer (Direct Placement for Client) SIGMADESIGN has collaborated with a software company seeking an experienced Hardware Engineer to join their facility in either Portland or Ho
Pharmacy Manager
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
Mechanical Engineer 7 - Geothermal
36664BR Requisition ID: 36664BR Business Unit: TSU Job Description: CDM Smith is an engineering and construction firm delivering legendary service, smart solutions for the environment and infrastruct
HVAC Technician
Immediate opening for a Lead HVAC Technician in the Dayton, OH area! *11th Hour Staffing Inc. is a family-owned-and-operated business that is passionate about recruiting, customer service, and our co
Project Manager
Description Robert Half Marketing & Creative is looking for a project manager for one of our clients in Charlotte, NC. This will be a 100% remote freelance opportunity! We are actively seeking a
Software Engineer (Systems)
Summary: Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed
SI Partner Marketing
Job Description When you join Intel, you become part of a global organization with big ambitions. Our people have had a profound influence on the world by creating radical innovations that revolution
Actuarial Contractor
Actuarial Contractor Location: Whitehouse Station, NJ/Hybrid Duration: 5-6 months Description: Summary: Claims Actuarial Insights Department, strives to empower claims professionals with actionable i
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved