At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

　　With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

　　Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.

　　Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

　　Company Description

　　ServiceNow is making the world of work, work better for people. Our cloudbased platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

　　We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

　　Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html)  and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB)  about their experiences working at ServiceNow.

　　Job Description

　　Data Science & Analytics Intern (Masters Level)

　　As an integral member of ServiceNow's GDM Analytics team, the Data Science & Analytics Intern will leverage analytics, data science, and business acumen to help organizational leaders make data-driven decisions.

　　This role will work with opportunity, contract, and usage data to help the organizations of Go-To-Market, Enablement, and Compliance get the most out of their people. This will involve creating predictive analytics solutions and standing up reporting capabilities for the Go-To-Market & Global Deal Management teams.

　　Typical questions you may be asked to answer will range from explicit reporting such as “What was the opportunity win rate of the Proposals team compared to the overall ServiceNow win rate?” and also more nuanced questions such as “Which customers would be the best fit for a certain product line?”

　　Job Responsibilities

　　The Data Science & Analytics Intern will be responsible for conducting ad-hoc analyses, dashboard creation, and predictive analytics. This individual must possess high business acumen as well as a strong understanding of data and analytics to drive impactful business decisions.

　　Responsibilities include but are not limited to:

　　Conduct ad-hoc analyses based on shifting business needs using SQL, Python, R, and/or Excel

　　Build explainable machine learning models to answer complex business problems

　　Regularly present to organizational leaders on the insights they uncover

　　Create reporting capabilities using PowerBI and/or Tableau

　　Take a proactive approach to analytics to suggest the next best steps based on initial insights

　　Pull/combine various (sometimes disparate) datasets together accurately and efficiently

　　Provide compelling data visualizations that drive business leaders towards data-driven decisions

　　Currently enrolled in Analytics Masters program (or related field) and on track to graduate between Dec 2024 - June 2025

　　1-2 years of analytics, data engineering, and/or data science experience

　　Strong understanding of relational databases

　　HANA or Snowflake experience is a plus

　　Intermediate to Advanced SQL knowledge is a must

　　Python or R proficiency is preferred

　　PowerBI or Tableau experience is preferred

　　Data Science, SaaS analytics, and subscription models experience is a plus

　　Proactive attitude and approach to work

　　Ability to effectively prioritize deliverables with high quality and on-time delivery

　　Excellent verbal and written communication skills, problem-solving, presentation abilities, and strong business acumen

　　For positions in the Bay Area, we offer a hourly pay of $47.82, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

　　ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

　　At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.

　　If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

　　For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

　　Please Note: Fraudulent job postings/job scams are increasingly common. Click here (https://www.servicenow.com/fraudulent-job-scams.html) to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site (https://www.servicenow.com/careers.html) .

　　From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

　　Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.