Overview

　　Responsible for supporting the Sales & Business Development technology and system support testing to identify best practices and streamline business workflow to increase productivity for the organization. Will maintain system optimization to ensure the software is providing the needed leads, analysis, and intelligence to increase activity and productivity. The individual will support the set up and evolving the system for success, working collaboratively with the Sales Technology Manager, Leaders in Marketing, Sales, Business Development Management, and BPR to develop strategy and implement updates within the CRM and BD & Sales Technology stack. They will ensure the data remains clean and usable, and help create reports that empower other leaders and teammates to better drive success.

　　Responsibilities

　　Developing and implementing quality assurance processes and procedures including test/use cases.

　　Understanding of all sales tools such as Salesloft, Sales Force.com, Leandata, Oracle, Marketo, and any new software applications.

　　Standardizing processes, implementing procedures and documenting business processes.

　　Managing systems testing and supporting user acceptance testing.

　　Communicating and informing Manager of any changes, updates, and concerns regarding the overall technology enhancements, break fix and business requirements.

　　Coordinating with Marketing Technology team to develop strategic campaign data resource lists for business development department.

　　Identifying opportunities for sales support to streamline entire sales process along with measure activities’ results.

　　Performing as primary liaison to Product Development, Operations, IT, BPR and various departments as required.

　　Ensuring to grow and assist revenue targets along with future growth targets.

　　Supporting sales, marketing as well as customer service.

　　Developing system support for deriving main sales metrics from existing CRM system by system testing.

　　Working closely with Director and Team to build out the SOW and infrastructure for today’s CRM.

　　Clean up and maintenance of large data sets.

　　Maintaining accuracy of project data and pipeline information in CRM.

　　Monitoring progress and ROI of campaigns.

　　Qualifications

　　Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.

　　Effective time management skills and ability to multitask required.

　　Hands on experience with CRM software.

　　Proficient in Excel Microsoft Office products.

　　In-depth understanding of the sales administration process.

　　Excellent interpersonal and team management skills.

　　Strong analytical and organizational skills.

　　Numerical abilities and problem-solving attitude.

　　Company Overview

　　About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine’s World’s Most Admired Companies in 2020.

　　Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available athttps://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation (https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation )

　　We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

　　If you are not reviewing this job posting on our Careers’ sitecsa.canon.com/careers (https://csa.canon.com/online/portal/csa/csa/company/careers/) , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us atcsa.canon.com/careers (https://csa.canon.com/online/portal/csa/csa/company/careers/) .

　　#CSA

　　Workstyle Description

　　Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office two company designated days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

　　Posting Tags

　　#LI-KG1 #LI-HYBRID #PM20

　　Location US-IL-Itasca

　　Company Canon Solutions America, Inc.

　　Requisition ID 31356 Category Sales Support Position Type Full-Time