Major Duties
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Classification: Exempt / Non-Bargaining
Position may be located remote. #LI-Remote
Join a team that offers growth potential, competitive compensation, an excellent benefits package and the opportunity to make a significant impact on the lives of customers and communities. Consolidated Communications is a best-in-class, top 10 U.S. fiber provider that delivers reliable fiber communications solutions to consumers and businesses. We are committed to providing meaningful work in a positive environment while connecting people and enriching how they work and live. At Consolidated, our employees make the difference. We welcome and value individuals from different cultures, with diverse life and work experiences and educational backgrounds.
As a Data Analyst II, you will work collaboratively and support cross-functional team members, provide and create automated repeatable reporting solutions for the Commercial / Carrier business segment. These responsibilities and deliverables should lead to business insights and enhance operational and customer analytics, leading to increased revenue and greater efficiencies.
Responsibilities
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Daily support of end-users' ability to effectively and efficiently utilize the reporting platformCollaborates with team members across the organization to facilitate business discussion and align on business reporting needsWorks independently as well as collaboratively to analyze data and create insights to drive and inform business decisionsFacilitates meetings, assists with outlining deliverables, acts as business liaison for technical requirements, and implements deadlinesEngages in requirements gathering, research, and report development.Partner closely with technical and business teams to complete requirements gathering, testing and successful delivery of reporting solutionsDocument and understand the relationship of business process with business application to shape and report data quality/accuracyWork with divisional teams to understand the processes used to generate reports currently, and work closely with IT BI team to automate these data processes into data sourcesWorks closely with the IT BI team to create consistency and alignment with report development standardsMaintain and enhance existing reportsProven ability to identify and resolve conflicts and roadblocks within project processCommunicate project scope, open items, and issues / risks to the leadership teamPerforms all other duties as assignedQualifications
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Work Relationships:
Demonstrates ability to effectively communicate and build relationships at all internal and external organizational levels.Preferred Qualifications:
7 years of experience in Business Analysis, Data Analysis, Project Management, or comparable roleBachelor's degree in business, information technology, computer science, business analytics, or related field, or 3 years' experienceStrong critical thinking skills with attention to detail and accuracy.Excellent project management skills including experience in gathering and documenting requirementsPositive attitude with a willingness to learn in a rapidly changing environment.Demonstrated ability to?prioritize, organize and work effectively on multiple requests/projects in a deadline-driven environmentExperience with data reporting tools such as Tableau, Power BI, etc.Knowledge of one or more coding languages and tools (e.g., SQL, JavaScript, R, Python, Excel VBA, RAW, SAS) preferredStrong understanding of data warehouse conceptsProficient in Microsoft ExcelProven ability to create strong relationships acro s the organizationExcellent analytical, communication, and presentation skillsUS Citizenship requiredPersonal Qualities:
Applicants must also demonstrate the following personal qualities and be able to articulate how their past experience reflects these qualities:
Collaborative and data driven with strong analytical and technical skillsAbility to continuously prioritize long-term plans with short-term urgent response needsListening, verbal and written communications skills with the ability to translate technical information into understandable terms to a variety of audiences.Consistently take ownership of responsibilities and assignments without having to be reminded or repeatedly solicited for resultsShow sound judgment and the confidence to convey advice and articulate risks in a professional mannerAbility to influence conversations and work through building of relationships, thoughtful framing of issues, and building influence through excellent workDetail-oriented person who is passionate about quality and enthusiastic about new technologyEmphasize the correctness, robustness, reliability, and security of solutions, and provide actionable feedback and constructive criticism when necessaryAttentive and reactive to customer needs and concernsPrioritize communication among stakeholders and work to facilitate mutual understanding and agreement on solutionsBe ready, able, and willing to engage other team members for assistance and support when problems prove intractableHighly value team cohesion and work hard to encourage participation and growth of other team membersBenefits Offered
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