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Cust.Serv.Rep.Waitperson-Lead
Cust.Serv.Rep.Waitperson-Lead-March 2024
Knoxville
Mar 28, 2026
About Cust.Serv.Rep.Waitperson-Lead

  There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

  Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.

  From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.

  Job Summary

  TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. The Server is a key member of the restaurant team primarily responsible for providing friendly, accurate, and efficient service to all guests so that we are returning every traveler to the road better than they came!

  In this role, you can expect to:

  Work in a fun, trusting environment focused on great customer service

  Welcome and serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude

  Be knowledgeable of menu items and promote daily specials

  Process transactions of customers on a point-of-sale (POS) register

  Prioritize your work according to the kitchen and dining guest needs

  Maintain equipment per operating standards

  Follow proper safety procedures when handling and/or preparing food

  Build strong communication and rapport with leaders and co-workers

  Perform other job-related duties as assigned

  What we’d like to see:

  A dedicated individual who works well with others and is excited to be part of our team!

  Basic computer/POS knowledge preferred

  Previous food service experience a plus

  Good verbal communication skills

  Ability to work flexible hours including nights, weekends and some holidays

  With us, you’ll enjoy:

  Medical, dental, vision and life insurance

  401(k) with a company match

  Vacation and paid holidays

  Tuition reimbursement

  On-site meal discounts

  A wide variety of discounts on technology, travel, food and fuel

  Opportunity for growth and advancement

  Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centers

  Pay Range

  $11.00 - 12.00 per hour

  A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.

  Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

  Individuals

  with a disability may request a reasonable accommodation related to our

  recruiting process. If you would like to request an accommodation related to the

  recruitment process, please email us at [email protected]. In your email,

  please include your first and last name, phone number, the position and

  location for which you are applying, and details pertaining to the

  accommodation request.

  Typical Physical Demands

  In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.

  Work Environment

  While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.

  Disclaimer

  This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.

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