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Customer Support Specialist
Customer Support Specialist-March 2024
Rochester
Mar 28, 2026
About Customer Support Specialist

　　Order#: NY1485166

　　Customer Support Specialist

　　StoreSMART is a leader in the vinyl/plastic products for organizing home, office and at school. We pride ourselves in being family-owned and operated for over 50 years. 99% of our products are made in America. Join our team at this exciting and woman owned company!

　　Primary Job DutiesAssist customers on the phone, through email, and on LiveChatPrepare and follow up on customer price quotes and sample requestsSet goals and priorities for your own workflowReach out to existing customers for account management (NO cold calls)Additional duties as needed

　　SkillsAttention to detail, accuracy and organizational skillsGood typing, written and communication skills2-3 years of experience in customer serviceKnowledge of ExcelPersonal time management skillsAbility to multi-taskMust be able to lift 25 lbs. on occasion

　　Benefits IncludeFamily Friendly hours Monday - Friday 8:30am - 5pm No nights or weekends!Free employee parking in private lotCasual, appropriate dressPaid vacation and sick timeHealthcare option

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