Customer Support Representative /Payment Solutions

　　Req ID#: 142738

　　Location:

　　Larnaca, CY

　　Category: Customer Service

　　Custom Field 4: Kallidus

　　Required Language

　　English

　　Employment Type

　　Full time

　　Contract Type

　　Permanent

　　Description

　　Are you looking for a change? Or are you looking for a new adventure? Do you want to develop both personally and professionally? Then you will be glad to hear that we, at Foundever are currently looking for customer service agents.

　　We hope that you would like to work for a multinational company in an international environment with colleagues and clients from all over the world!

　　About the position:

　　In this position you will be working as an English speaking customer service agent for one of our clients, who is a rapidly growing international company within e-finance. Your job will consist of helping customers both by phone and mail with questions regarding: invoices, billing requests, refunding and general support. The most important task however is to give the customer a great experience and leave them with a positive feeling. Just to be clear, you will not be doing any sales.

　　For this position we offer you:

　　Competitive fixed monthly salary

　　Paid training

　　Performance bonus

　　Special discounts and offers with local restaurants, cafes, gyms and many more

　　As we want you to have the best conditions to thrive and succeed with us at Foundever we will also provide:

　　Career development opportunities

　　Modern, newly renovated and centrally located office

　　An international working environment

　　Help with local administration such as opening a bank account and immigration forms

　　Monthly Foundever activity day (exploring Cyprus)

　　Support from Team leader, HR and great colleagues!

　　Qualifications

　　To be successful in this job you must have:

　　Native English language skills in both speaking and writing, conversational English skills

　　Want to work with customer service

　　Good computer skills

　　If you have previous experience in customer service or service in general we think that’s great, but it’s not a requirement for you to apply.

　　To thrive in this role and work environment you also have good communicational skills, the ability to multitask and see yourself as a team player who want to develop yourself.

　　We hope that you would like to work for a multinational company in an international environment with colleagues and clients from all over the world!

　　Join Our Multicultural team now, send in your application!

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