Home
/
Comprehensive
/
Customer Support, Accounting
Customer Support, Accounting-March 2024
Plainview
Mar 28, 2026
About Customer Support, Accounting

  Job Summary This position will be the subject matter expert for various accounting, operations, fraud management, and internal audit functions. The Accounting team member will take on a variety of tasks to optimize the operational needs within the bank. Specific Duties/Responsibilities Operational Items Provide courteous and professional support to both internal and external customers Process ACH/Electronic transactions and assist customers with reported Reg E errors Prepare and process check/electronic adjustments and returns Process NSF s, non-posts, and Chargebacks Process incoming and outgoing wire transfers Maintenance and review Recurring Transfers and Transfer/Sweeps Assist Cash Management customers with ACH files, returns, and file troubleshooting Monitor third-party balances to optimize the bank s liquidity and capital Follow all bank policies and procedures to ensure compliance with all laws and regulations Check and ACH Ambassador Other tasks as assigned Fraud Management Monitor and analyze fraud reports/systems to identify risks and minimize loss exposure Proactively review and identify fraudulent transactions Support Enterprise Risk Management activities Cash Management Cash Management Onboarding Cash Management Operations Cash Management Reporting Accounting Handle day-to-day accounting duties including Accounts Receivable, Accounts Payable, payroll, booking journal entries, reconciling credit card and bank accounts Manage and reconcile general ledger accounts Provide general ledger support to various teams/departments Prepare and review monthly financial statements for the Board of Directors Prepare and process accruals and depreciation monitoring Process accounting entries for fixed-income securities Maintain information in accounting templates Work with external auditors and regulators on an as-needed basis to respond to questions, information requests, etc. Other projects as assigned Internal Audit Prepare and review internal audit schedules and reports Assist with risk assessments/ERM Conduct internal audit functions Provide QA/QC support Customer Support Customer transaction processing o Deposits, withdrawals, loan payments, official checks, bond redemption, change orders, etc o Complete Reg CC Holds, CTR and SARs as needed o Buy and selling cash between tellers, TCR and vaults o Process night drop and mail o Daily balancing of drawers, TCRs, coin machine and vault o Maintain equipment as needed Phone, Conversations and Email o Answer incoming phone calls, answer questions, resolve issues or direct to another employee in a friendly manner o Monitor internet conversations and respond in timely, professional manner o Monitor and respond to all incoming service emails Complete customer requests o Moving funds via telephone o Loan advance requests sent to loan officer and support team o Collect information for address changes o Provide wire transfer information for incoming wire requests o Collect stop payment information Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Staff Accountant
Date Posted:01/04/2024Hiring Organization:Rose InternationalPosition Number:456121Job Title:Staff AccountantJob Location:Atlanta, GA, USA, 30339Employment Type:TemporaryEstimated Duration (In months)
Technical Service Desk (TSD) Manager - Denver (3721)
Technical Service Desk (TSD) Manager - Denver (3721) Location Denver, CO Job Code 3721 # of Openings 1 Apply Now (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=GATEWAYVENT&c
Energy Technologist - Remote
Your Impact: Our People & Places Solutions business – reinforces our drive to improve the lives of people everywhere and epitomizes the why of what we do – the tremendous positive impact and valu
Workers Compensation Claims Examiner | Roseville, CA (open to remote for California residents)
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having fle
Associate Research Scientist
The Institute for Cancer Genetics https://www.vagelos.columbia.edu/departments-centers/institute-cancer-genetics located at Columbia University Irving Medical Center (CUIMC) campus offers abundant le
Pharmacist - Clinical Advisor (EGWP)
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
Sonographer (Echo Lab)
[Sonographer (Echo Lab) Posting ID138811 DepartmentHeart Center/UIHC JobcodeSonographer Working TitleSonographer (Echo Lab) Details]{href=index.php} Sonographer (EchoLab) - UI Heart and Vascular Cent
QA Analyst, Browser Ext
Keeper is hiring a talented QA Analyst to join our rapidly growing Keeper browser extension development team. This is a 100% remote position! Keeper’s applications have millions of users around the w
LPN
Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 6th time Sunrise has received this top culture and workplace designation, highlighting the speci
Outpatient Registered Nurse - RN
POSITION FEATURES: Looking for evening coverage when shift opensAbout this role: As a Dialysis Clinic Registered Nurse (RN) with Fresenius Medical Care, you will be part of a close-knit, collaborativ
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved