Description:

　　In the role you will be responsible for fielding inbound calls from existing customers and providing a great experience by helping them resolve their problems. Customers will call in with questions regarding charging stations, chargers, how to utilize charging stations, light technical support, and more. You must be comfortable talking about various issues and utilizing different technology platforms to assist customers with their questions, as this is a tech company. Utilize the multiple computer programs to better help the customers with issues or questions they may have. Document all conversations and ensure customers are taken care of. Seek to understand customers and discover solutions to help them.

　　Skills:

　　Customer support, Customer service, Help desk, Help desk support, Troubleshooting, Call center, Technical support, Trouble shoot

　　Top Skills Details:

　　Customer support,Customer service,Help desk,Help desk support,Troubleshooting

　　Additional Skills & Qualifications:

　　Looking for candidates with passion for technology. Blink specializes in charging stations for electric vehicles. Looking for their future leadership team & candidates are looking to grow within the company. We have seen candidates with technical support backgrounds be successful, but also candidates who were lighter on technical experience and possessed critical thinking and analytical skills. Schedule Availability: M-Saturday 6AM-8PM (4 days onsite 1 Day from home (weekend)) CAN CHAGE AFTER 60 DAYS! If they work a weekend or overtime they can do it from home MUST HAVE A SPACE TO WORK FROM HOME AND NO INTERRUPTIONS- PLEASE DISCUSS THIS WITH THE CANDIDATE

　　Experience Level:

　　Entry Level

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.