There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within the Enterprise Technology, Corporate Sector , you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate

Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines

Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers

Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications

Implements infrastructure, configuration, and network as code for the applications and platforms in your remit

Collaborates with technical experts, key stakeholders, and team members to resolve complex problems

Supports the adoption of site reliability engineering best practices within your team

Required qualifications, capabilities, and skills

Formal training or certification on software engineering concepts and 3+ years applied experience

Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform

Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net

Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)

Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others

Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform

Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker

Familiarity with troubleshooting common networking technologies and issues

Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision

Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation

Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team

Ability to initiate and implement ideas to solve business problems

Preferred qualifications, capabilities, and skills

Previous experience as a Site Reliability Engineer (SRE) within a financial technology organization.

Demonstrated experience working in a public cloud environment, such as AWS, with technologies like MongoDB, is highly beneficial.

Strong problem-solving abilities and analytical skills.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase Co. is an Equal Opportunity Employer, including Disability/Veterans