Description:

　　• seeking seasoned customer service representative to support their premier customer for 3rd party credit card inquiries or complaints. Duties may include: resolving complex inquiries and complaints from internal and external customers and upon escalation; processing complex transactions on-line; performing extensive research to resolve the complex customer problem; and cross-selling or referring new services.

　　• Receiving a large volume of inbound calls -Call could include: inquiries about remaining balance on account, questions about their invoice, defaulting payment on account for a month if eligible, etc -Need to have the ability to talk and type at the same time during a live call

　　Schedule:

　　Training for 7 weeks Monday-Friday 8:30am to 5pm Cannot Miss Any Time

　　Post Training: Will work one weekend day. Never Both. And have a day off during the week. Schedules: Start times between 7:00 am -11:30 am.

　　Skills:

　　Customer support, Customer service call center, Administrative support, Customer service, Call center, Inbound call, Data entry, Microsoft office, Banking, retail

　　Top Skills Details:

　　Customer support,Customer service call center,Administrative support

　　Additional Skills & Qualifications:

　　Top Skills:

　　Customer Service experience – 1+ years in any industry

　　Call center strongly preferred but not needed

　　Ability to work independently

　　Reliability is huge!

　　Enjoy helping customers

　　Teamwork oriented

　　Personable

　　Managing change effectively

　　Patience

　　Computer literacy

　　Independent

　　Willing to learn and grow

　　Experience Level:

　　Entry Leve

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.