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Customer Spare Parts Planner for Large Format Services
Customer Spare Parts Planner for Large Format Services-March 2024
Barcelona
Mar 29, 2026
About Customer Spare Parts Planner for Large Format Services

  Inside Industrial Print and Supplies and Services Organization, WW Services Parts Operations (SPO), operates more than 20000 SKUs to ensure availability of parts for our Customers around the world. Specifically in the Large Format Business, every year, more than 100.000 spares are sent to our customers to ensure optimal printing uptime and customer support. Planning team manages the end-to-end processes, from new product introduction to end of manufacturing and service life of the products, interacting with different teams in HP: engineering, customer assurance, manufacturing, procurement, and category teams. Externally, manages vendor relation to ensure On time Delivery, at minimum logistics cost and always looking for strategies to optimize Hp inventory.

  Responsibilities:

  Manages a broad range of moderately complex supply chain processes, such as inventory analysis and planning, demand management, logistics management, and import/export operations typically with a large or complex global business unit.

  Identifies opportunities for process improvement and develops recommendations.

  Independently executes the demand and supply matching activities, connecting planning to execution, and identifying issues and their impact.

  Drives backlog management.

  Gathers demand data from country, region and account managers to synthesize information using complex analyses, and delivers demand signals to the supply base to contribute to demand forecasting.

  Coordinates or leads regional and global business unit planning teams to maintain and enhance the current business processes.

  Reviews performance metrics on a regular basis, identifying opportunities for improvement.

  Contributes to priority projects with complex analyses and assists in developing recommendations.

  Communicates requirements and guidelines to the regional and global business unit planning teams

  Education and Experience Required:

  First level university degree or equivalent experience; may have advanced university degree.

  Typically 4-6 years of experience in a supply chain function.

  Knowledge and Skills:

  Strong understanding of supply chain processes (plan, source, make deliver).

  Very strong analytical and data modeling skills.

  Very Strong communication and influencing skills; mastery in English and local language.

  Proven relationship management skills.

  Strong knowledge of Microsoft Office skills (Excel, PowerPoint, etc.), statistical analysis, and financial modeling.

  Strong project management skills to lead cross-functional teams; recognized as Subject Matter Expert.

  Strong business acumen and technical knowledge within area of responsibility.

  Strong Understanding of HP's overall supply chain strategy.

  Extensive understanding of Material Requirements Planning (MRP), Available to Promise (ATP) and master scheduling.

  Good understanding of national and international trade requirements to align customs/trade function with business objectives.

  Thorough knowledge of inventory analysis.

  Developed leadership skills including team-building and conflict resolution and management.

  Sales & Services entity (70)

  About HP

  You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you.

  So

  are we. We love taking on tough challenges, disrupting the status quo,

  and creating what’s next. We’re in search of talented people who are

  inspired by big challenges, driven to learn and grow, and dedicated to

  making a meaningful difference.

  HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

  Our history: HP’s commitment to diversity, equity and inclusion – it's just who we are.

  From the boardroom to factory floor, we create a culture where everyone is

  respected and where people can be themselves, while being a part of

  something bigger than themselves. We celebrate the notion that you can

  belong at HP and bring your authentic self to work each and every day.

  When you do that, you’re more innovative and that helps grow our bottom

  line. Come to HP and thrive!

  Equal Opportunity Employer (EEO):

  HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

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