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Customer Service Tech I
Customer Service Tech I-March 2024
Madison
Mar 28, 2026
About Customer Service Tech I

  JOB REQUIREMENTS: Job Description: Who We Are Agiliti is a nationwidecompany of passionate medical equipment management experts who believeevery interaction has the power to change a life. We proudly servewithin hospitals, healthcare facilities, and our 90+ local servicecenters to ensure quality medical equipment is in the right place at theright time for effective patient care. Make an impact in healthcare andgrow your career with Team Agiliti! The Medical Equipment Service andDelivery Driver is responsible for driving to and from healthcarelocations to complete delivery and equipment management tasks for adistrict office, including customer delivery and pick-up of medicalequipment; processing, cleaning, inspecting, and testing equipmentincluding inventory maintenance. What You Will Do in This Role Safelyload, secure, and deliver medical equipment to customers. Retrievesequipment from customer locations, safely transporting the equipmentback to the office. Educate and engage customers at the time ofdelivery, keeping customers informed on the features and functionalityof the equipment Complete all paperwork and data entry accurately and ina timely manner to ensure accurate documentation for billing, inventory,and regulatory compliance. What You Need For This Role Be 21 years ofage or older, with high school diploma or equivalent. Hold a current,valid, and unrestricted driver\'s license. Must have a safe drivingrecord based on Agiliti policies. Have customer service experience.Prior work experience in hospital setting is helpful. Have basiccomputer skills. Be willing to work flexible hours, including evenings,weekends and holidays, as well as emergency off-hours as required tosupport a 24/7 schedule. Be able to lift and/or push up to 75 pounds. Beable to stand and walk for long periods of time. Be able to frequentlybend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand forlong periods of time. What Skills You Will Use in This RoleAdaptability,Computer Literacy, Customer Service, Detail-Oriented, InterpersonalCommunication, Problem Solving, Self-Starter, Teamwork, WorkingIndependently, Written Communication It is the policy of Agiliti toprovide equal employment opportunities to all employees and applicantsfor employment without regard to race, color, religion, gender identity,sex, sexual orientation, national origin, age, physical or mentaldisability, genetic information, marital status, status as a veteran,military service, or any other characteristic protected by applicablefederal, state, or local civil rights laws.In addition, Agiliti willprovide reasonable accommodations for qualified individuals withdisabilities. Agiliti strictly prohibits any form of retaliation againstindividuals... For full info follow application link. We are proud tobe an EEO/AA Employer/Vet/Disabled. We maintain a drug-free workplaceand perform pre-employment background and drug testing. *****APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/3A21C10A3CCF4A4C

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