United States, Bentonville, AR, Henkel Consumer Brands

　　Customer Service Specialist

　　At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Consumer Brands continuously drive the evolution in dynamic categories: Laundry & Home Care and Hair. With our trusted brands, including Persil and Schwarzkopf, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

　　Dare to make an impact?

　　YOUR ROLE

　　The Customer Service Account Specialist (CSAS) would be responsible for the Walmart account and act as a single point of contact.

　　A customer advocate within the Henkel Supply Chain that demonstrates a commitment to customer retention through superior customer service throughout the order-to-cash process. 

　　Ensures all day-to-day customer related activities are dealt with in a courteous, accurate, timely manner, adhering to business standards

　　YOUR SKILLS

　　Previous customer service, sales or supply chain experience and a Bachelor’s Degree in Supply Chain desired.

　　Strong organization, planning, problem solving, analytical and leadership skills

　　Knowledge of supply chain/logistics in a consumer products or related industry preferred with a strong customer focus.

　　Ability to build effective working relationships across functional areas

　　Retail Link and SAP experience preferred but not required

　　The salary for this role is $65,000 - $75,000. This is the range that we in good faith anticipate relying on when setting wages for this position.  We may ultimately pay more or less than the posted range and this range.  This salary range may also be modified in the future.

　　Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

　　All employees applying for an internal position must have a discussion with his/her manager about their interest in a job posting opportunity. The discussion will not preclude the employee from interviewing if their skills meet the job requirements.

　　At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different races, colors, religions, sexes, national origins, disabilities, veteran statuses, ages, sexual orientations, gender identities and expressions, and other legally protected characteristics.

　　JOB ID:24059419

　　Contract & Job type:Full Time, Regular

　　Contact information for application-related questions:[email protected]

　　Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.