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Customer Service - Self Storage Manager
Customer Service - Self Storage Manager-March 2024
Richmond
Mar 27, 2026
About Customer Service - Self Storage Manager

  Company Description

  Public Storage is the self-storage industry leader and we are Hiring Now !

  Earn $18.50 Per Hour

  Our Benefits

  Total Rewards package available to our team:

  We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)

  Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:

  Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending

  Company paid life, accidental death insurance, and exclusive vendor discounts

  Mileage reimbursement is provided when traveling between properties or other work-related tasks

  On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)

  Our Property Managers have the opportunity to earn performance-based bonuses!

  Job Description

  Our Property Managers get to work independently at multiple locations; spending time both inside and outside

  We assess customer storage needs and make suggestions, including selling packing and moving supplies

  Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent

  Auditing cash drawers and making bank deposits are part of the daily business

  We help keep our customers current with payments and make reminder and collection calls when required

  Physical Requirements:

  Ability to transport lift/move items weighing up to 35 pounds

  Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.

  Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

  Qualifications

  Experience : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

  Transportation : Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

  Additional Information

  More about Us!

  Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture , and in the Top 10% for Diversity and Inclusion .

  Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

  We are united under one common goal – creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.

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