This job was posted by https://www.arjoblink.arkansas.gov : For moreinformation, please see: https://www.arjoblink.arkansas.gov/jobs/4087851

　　Customer Service Representative Insurance

　　Pay will be \$15/hr. to start with opportunity for quarterly bonuses.

　　The schedule will be Monday-Friday 8 am to 5 pm.

　　The ideal candidate will be motivated, self-driven and results oriented.Previous

　　administrative/customer service experience is required. Licensedcandidates are preferred;

　　candidates willing to obtain licensing prior to starting work will alsobe considered.

　　Job Duties

　　Provide ongoing, quality service to existing and potential customersusing relationship

　　skills and appropriate sales techniques.

　　Develop active accounts and maximize their potential by reviewing,analyzing and

　　recommending coverage, including property and casualty and lifeinsurance.

　　Meet performance standards for quality, service, sales and retention ofinsurance

　　accounts, along with other goals assigned as needed.

　　Contact existing clients by phone and email for bill reminders, past duenotices and bad

　　checks/ drafts to process reinstatement of coverage.

　　Acquire and maintain the required insurance licenses: Property andCasualty, and Life.

　　Maintain a thorough knowledge of insurance policies, procedures,products and services

　　through provided educational opportunities.

　　Requirements

　　Proficient in Microsoft Office tools such as Excel, Outlook, Word.

　　1+ year customer service experience is required. Sales experience ispreferred but not

　　required.

　　Excellent customer service skills.

　　Ability to coordinate and direct a variety of assignmentssimultaneously.

　　Ability to handle confidential information in a discreet andprofessional manner.

　　Must be able to obtain insurance license.

　　Must be at least 18 years of age or older.